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Crown Paints are seeking to recruit Store Manager to join our fantastic team based in Luton. The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-2pm). In return, we are offering you a salary of £33,445 per annum + bonus + excellent benefits package. This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition. There's plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions. Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management. Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference. Commercial understanding is key. There's the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It's a great opportunity to build commercial skills in a fast-paced, customer-first environment.
Job Responsibility
Take the lead from the front of the store
Build relationships with regulars and win new business
Set and achieve challenging targets
Shape sales performance and customer growth
Manage and motivate a small team
Coach others
Support team performance through time and task management
Maintain stock control and forecasting
Work with financial targets such as profit and loss, KPIs, and margin management
Requirements
Hands-on, people-focused
Relationship building
Setting and achieving challenging targets
Problem-solving
Driven by results
Leadership and team management
Coaching
Stock control and forecasting
Commercial understanding
Working with financial targets such as profit and loss, KPIs, and margin management
What we offer
36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas)
Opportunity to earn up to a 25% performance bonus each quarter
Purchase significantly discounted paint for personal use
Pension plan where Company matches and doubles contribution
Employee Assistance Programme (EAP)
Health & wellbeing perks (medical, dental, optical treatments)