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Store Manager

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Jollyes

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Location:
United Kingdom , Yeovil

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Category:
-

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Contract Type:
Employment contract

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Salary:

27000.00 - 30500.00 GBP / Year
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Job Description:

Retail Store Manager position at Jollyes Pets in Yeovil. Managing daily store operations, team management, store standards, stock management and delivering excellent customer service to pet parents. Full-time permanent position of 40 hours per week working 5 days out of 7.

Job Responsibility:

  • Managing the daily operations of the store including team management, store standards, stock management and delivering excellent customer service
  • Lead by example creating an excellent culture and working environment
  • Full responsibility for all aspects of running a successful store
  • Managing KPIs around people, store standards, customer service standards and financial performance
  • Ensure highest standards of pet care and welfare of pets
  • Deliver exceptional customer service
  • Responsible for recruiting, motivating, training and developing your team
  • Ensuring clear communication of key business updates and objectives

Requirements:

  • A passion for pets and people
  • Previous retail store management experience with a hands-on approach
  • Sound decision maker able to communicate objectives effectively and build high performing teams
  • Proven track record in developing business performance and exceeding KPIs
  • Commercially aware, able to manage P&L with a proactive approach
  • Own transport with a UK driving licence
What we offer:
  • Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
  • Retail Trust Membership: Counselling, wellbeing, and financial support
  • Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
  • Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
  • Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
  • Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
  • Enhanced Family Leave: Maternity and paternity packages above statutory levels
  • Recognition & Rewards: Top Dog Award with extra day off and perks
  • Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
  • Learning & Development: Ongoing training for career growth
  • Annual bonus potential of £2-10k p.a.

Additional Information:

Job Posted:
March 26, 2026

Expiration:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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