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As a Store Manager at Vision Express, you’re responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘Step Out in Confidence’ by providing tailored and effective eye care and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Job Responsibility:
Overseeing the day-to-day operations of the store
Managing colleagues in store
Ensuring excellent customer service
Maintaining store standards
Meeting sales targets
Handling administrative tasks such as scheduling, inventory management, and financial reporting
Managing recruitment for the store
Creating a positive and productive work environment
Ensuring all employees are trained and supported
Requirements:
Previous experience of developing a store improvement plan.
Managing resource to meet demand and maximise sales.
Solving complex problems for colleagues and customers.
Remaining delivery focussed throughout challenging times.
Being customer obsessed and providing exceptional customer service.
Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.
Working as part of a winning team and taking lessons from mistakes.
Managing a team, selecting and developing colleagues and working with HR.
Displaying a positive attitude that has influenced others to commit to a cause.
What we offer:
Monthly bonus potential up to £1,030
Free eyewear annually with immediate eligibility
Family and friends discount of up to 75% with free eye tests
33 days annual leave with the opportunity to buy or sell holiday
Employee Assistance Program offering confidential support for your wellbeing
Opportunities to get involved in the OneSight EssilorLuxottica Foundation