Store Manager Job at Chico's FAS, Inc. (Glen Mills)

Job Description

This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation.

Job Responsibility

Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions
Recruits, attracts, selects, hires, retains, and develops talent
Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks
Leads merchandising activities resulting in healthy product turnover and gross margin
Continuously ensures compliance with company policies and procedures and applicable laws
Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching
Supports in-store company sponsored events, philanthropy, or other initiatives
Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience
Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand’s visual merchandising standards
Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge
Manages controllable expenses through effective scheduling and financial discipline
Understands current market trends and can articulate them using Brand interpretations in every customer interaction
Leads, directs, and drives execution of tasks with a high level of productivity
Confirms schedules are written to support business peaks, associate availability, and operational tasks
Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always
Values individuality and the diverse talents of their team

Requirements

High School Required
Some college or bachelor’s degree preferred
18 years old or older
5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position
Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance
Proven ability to foster team commitment and create a positive, inclusive working environment
Demonstrated ability to function as a role model, ensuring that the customer remains the top priority
Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
Knowledge of visual standards and techniques, and ability to implement
Demonstrated strong verbal and written communication skills
Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance
proven ability to deliver sales results
Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes
Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
Requires physical activity which may require lifting (up) to 50 pounds

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