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ResMed Logo ResMed · Sales

Store Manager

Australia, Mermaid Beach · Job Posted February 20, 2026
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Job Description

The Store Manager is responsible for the effective operating, running and achievement to budget of their store/s through effective leadership and management of their teams and developing an exceptional customer centric culture. Reporting to the State Sales Manager, the Store Manager is responsible for ensuring that team/s are inspired and empowered to deliver the achievement of sales, key performance indicators and customer service aligned with our vision to ensure that each customer’s needs are met through our products/services and they are achieving a good night’s sleep.

Job Responsibility

  • Effective operating, running and achievement to budget of their store/s through effective leadership and management of their teams and developing an exceptional customer centric culture
  • Ensuring that team/s are inspired and empowered to deliver the achievement of sales, key performance indicators and customer service
  • Driving a culture that is laser focused on amazing customer service
  • Effective leadership and management of the team
  • Lead, motivate, develop & drive the team to achieve commercial targets
  • Liaise and build relationships with Sleep Physicians, General Physicians, Sleep laboratories and other allied health professionals to drive and maintain business
  • Manage, coordinate and approve leave applications for team members
  • Manage store rosters aligned with sales volumes and team members leave
  • Ensure each store is running at optimal staffing levels
  • Recruit, on board and mentor staff as required
  • Manage stock control including but not limited to ordering, movement through stock transfers to and from the store, stock takes etc
  • Complete merchandising as required
  • Maintain relationships of key stakeholders
  • Work collaboratively with multi-function teams and other store managers

Requirements

  • Previous success in retail management
  • Ability to recruit and motivate a team
  • Sales focused and goal-driven
  • Displays excellent interpersonal, communication and mentoring skills
  • A passion for creating a fantastic customer experience
  • Has full knowledge of own area of responsibility and applicable practices and procedures

Nice to have

  • Having the experience in managing the performance, training and development of a team is an advantage
  • To really get us excited, you will be driven to learn new skills and keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career

What we offer

  • Training is provided
  • Job satisfaction
  • Monthly and quarterly sales bonuses
  • Employee Stock Purchase Plan (ESPP)
  • Employee Assistance Program (EAP)
  • 20 weeks Paid Parental leave
  • 2-day Volunteer leave and Carers leave
  • Every new hire gets a ResMed onboarding pack prior joining
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