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Join DEBRA Retail: Lead with Purpose, Make a Difference Every Day! DEBRA is the national charity supporting individuals and families affected by Epidermolysis Bullosa (EB). As Store Manager, you’ll lead the day-to-day operations of our Widnes shop, ensuring it runs smoothly and reflects DEBRA’s values.
Job Responsibility:
Leading and motivating a team of staff and volunteers
Delivering exceptional customer service and creating a welcoming environment
Managing stock generation, rotation, pricing, and merchandising
Designing eye-catching displays to attract customers
Ensuring compliance with Gift Aid procedures and charity policies
Maintaining accurate records and meeting all compliance standards
Supporting volunteer recruitment, training, and retention
Handling donations and manual stock movement
Using internal systems confidently for reporting and communication
Upholding health & safety, safeguarding, and data protection standards
Requirements:
Proven retail management experience (charity retail is a bonus)
Strong leadership and organisational skills
Excellent communication and interpersonal abilities
A proactive, hands-on approach with a positive attitude
Confidence in using IT systems and managing retail administration
A commitment to DEBRA’s mission and values
What we offer:
Auto-enrolment pension with DEBRA contribution
Life Assurance Scheme
Employee Assistance Programme (24/7 support)
Generous training budget and career progression opportunities
20 days annual leave + bank holidays (increasing with service)
Long service awards and increased holiday entitlement