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W. W. Grainger Logo W. W. Grainger · Sales

Store Manager

United States, Baltimore Employment contract 67300.00 - 112200.00 USD / Year · Job Posted May 04, 2026
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Job Description

As a Store Manager, you will manage all service related and operational goals for a specific branch (store). You will ensure execution of the Branch Network strategic vision and goals through demonstrated leadership in the areas of talent excellence, service, and cost to serve. You will report to the Manager, Branch Network or Sr District Manager.

Job Responsibility

  • Manages all service related and operational goals for a specific branch (store)
  • Ensures execution of the Branch Network strategic vision and goals through demonstrated leadership in the areas of talent excellence, service, and cost to serve
  • Translates leadership and strategic direction for hourly branch team members
  • Communicates and executes a sound business strategy to team members that embraces change management
  • Makes sound, fact-based business decisions
  • Leads the team to become the customer’s first choice
  • Builds strong internal and external partnerships
  • Takes measured risks while being mindful to balance service, cost, ethics and integrity
  • Balances operating expenses with higher level of service
  • Works with market leaders to identify potential solutions for growing counter and will-call volume
  • Implements proper staffing strategies
  • Effectively monitors controllable expenses
  • Builds a continuous improvement culture
  • Dedicates self and team to Operational Excellence by complying with all BBX standards
  • Maintains safety and security
  • Ensures the branch, surrounding landscape, and parking areas are properly maintained
  • Follows and enforces all local/state/federal laws and company policies
  • Creates an environment where team members are engaged, empowered, enthusiastic, and committed
  • Creates an environment for open, continuous, and proactive communication
  • Supports, Writes, and Conducts performance review discussions
  • Coaches the growth and development of branch team members
  • Ensures key people drivers of Selection, On-boarding, Coaching, and Rewards & Recognition are executed

Requirements

  • Bachelor's Degree or equivalent experience Preferred
  • 1+ years leadership experience Required
  • Demonstrates the ability to implement initiatives, manage projects and demonstrate change leadership
  • Possesses effective project management, planning and facilitation skills
  • Possesses effective time-management skills
  • Has a demonstrated ability to influence and persuade varying levels of internal and external decision-makers
  • Ability to assist in aligning effective cross-functional work groups to develop integrated plans
  • Excellent written and verbal communication skills, strong customer focus

What we offer

  • Medical, dental, vision, and life insurance plans with coverage starting on day one
  • 6 free sessions each year with a licensed therapist
  • 18 paid time off (PTO) days annually for full-time employees
  • 6 company holidays per year
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period
  • Employee discounts
  • Tuition reimbursement
  • Student loan refinancing
  • Free access to financial counseling, education, and tools
  • Maternity support programs
  • Nursing benefits
  • Up to 14 weeks paid leave for birth parents
  • Up to 4 weeks paid leave for non-birth parents
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