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Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic. We are currently seeking a Store Manager who will report to the Director, Concessions as part of our dynamic team in Valley Fair.
Job Responsibility:
Support the operations of the store, including the business performance, customer service and company image in the store
Drive the achievement of the store’s sale targets while also meeting individual sales goals
Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole
Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plans
Manage recruiting for store associates and maintaining a pool of potential candidates
Facilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are taken
Comply with and enforce Bottega Veneta standards and procedures
Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
Effectively perform operational functions: opens and closes the store, register, and back office management procedures
Maintain an environment where all associates are treated fairly and with dignity and respect
Requirements:
Minimum of 5 years of retail experience in a managerial role
Ability to work in a team, possess organization awareness and flexibility
Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand
Exemplary verbal and written communication skills
What we offer:
Opportunity to join a global Luxury Group that offers endless possibilities to learn and grow
Talent development and commitment to fostering internal mobility