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At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit. We’re looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We Make Dreams Happen! As the Store Manager you will build and retain a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged team members.
Job Responsibility:
Build and retain a high performing team
Create a consistent environment of world class customer service
Exceed sales plan
Act as a mentor, leader, and coach
Build a climate of high performance and five-star customer service
Maximize the performance and productivity of a team
Lead and model a customer first culture
Hold the leadership team accountable for active floor management
Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes
Responsible for the store payroll and ensure it does not exceed the monthly budget
Accurately monitor and acknowledge timesheets
Lead the store to achieve Total Monthly Income (TMI) Goals
Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs
Ensure first quality standards for all merchandise
Communicate daily sales goals to all team members
Monitor individual team member performance and develop action plans for improvement
Build a strong bench and talent pipeline
Ensure the store is always staffed
Fill open positions within 30 days
Requirements:
High School Diploma or degree
Four years prior retail management experience in an apparel or specialty store environment
Prior experience with a computerized POS system
What we offer:
Generous Team Member Discount After First Pay Period