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Store Manager role at Toolstation in Stoke on Trent. Not just an average retail role - involves managing the branch, serving customers, checking deliveries, picking items from warehouse, stocking shelves. Focus on leading and motivating a team to achieve great things through outstanding customer service.
Job Responsibility:
Delivering great service
Ensuring team provides a great customer experience
Helping the team get the job done (checking deliveries, opening/closing branch, stocking shelves, cleaning, putting orders together)
Encouraging a positive mindset
Building a culture of feedback, praise and recognition
Making sure team gets the development they need
Supporting future business growth and succession
Leading from the front
Coaching, motivating and engaging team
Building a fun working environment
Maintaining great product availability and high branch standards
Requirements:
Track record in developing high performing and engaged retail teams
Dedicated to leading a team to deliver sales through superb customer service
Happy to muck in and get your hands dirty
Passionate about developing future leaders
Ensure the customer remains at the heart of everything you do
Relentless determination to achieve results whatever the challenges
Flexibility to be there when your team need you
Understand priorities and plan effectively
What we offer:
22 days’ holidays + Bank Holidays
Company pension scheme
Life assurance
Bonus scheme
Cycle to work scheme
Save and buy as you earn
20% discounts across all Travis Perkins companies
Financial education and support
Recognition awards
Discounts at over 1000 other retailers
Training and development including Toolstation Academy programmes