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Store manager

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Pandora

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Location:
Canada , Niagara on the Lake

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates.

Job Responsibility:

  • Embrace the store culture filled with passion for our brand
  • Exceed individual and store sales goals by building a genuine connection with our fans
  • Soar beyond commercial targets and key performance indicators (KPIs) expectations
  • Create unforgettable shopping moments that exceeds expectations by displaying excellent product knowledge and building brand loyalty
  • Coach and inspire the sales team, fostering accountability for individual and the store performance
  • Provide real-time feedback and guidance to empower the team in achieving their KPI goals
  • Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions
  • Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads
  • Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations
  • Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development

Requirements:

  • Results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment
  • Strong communication skills both written and verbal
  • Ability to connect with people at all levels of the organization
  • Business acumen and analytical thinking
  • Skilled in recruiting, retaining, and developing exceptional teams
  • Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems
  • At least 18 years or older and can provide proof of identity and eligibility to work
  • Flexible work schedule that includes nights, weekends, and holidays
  • Ability to stand for extended periods, lift 50+ pounds, and timely arrival to work
What we offer:
  • Robust compensation package including base + bonus’s and RRSP program
  • Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D
  • Anniversary gift cards and product discounts
  • Learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement
  • PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holiday

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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