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Store Manager

opsm.com.au Logo

OPSM

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Location:
United States , Bolingbrook

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Category:
Sales

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Contract Type:
Not provided

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Salary:

29.35 - 50.80 USD / Hour
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Job Description:

The Store Manager is a leader within the For Eyes organization. The Store Manager delivers key performance indicators and ensures flawless execution of the customer experience, recruits and hires brand right associates with a passion for optics, coaches and develops associates and management alike to prepare bench strength for the region/company, and lastly seamlessly links the doctor and retail functions together.

Job Responsibility:

  • Conveys a commitment to providing great Customer Service through ensuring the For Eyes team perform the Simple Sales Process
  • Provides effective on-the-job training and guidance to team members making use of Company provided programs
  • Delivers clear, motivating and constructive feedback in a timely manner to all retail associates
  • Confronts problem performers directly and without delay
  • initiates appropriate disciplinary action when necessary and follows up to monitor progress
  • Conducts Meaningful Conversations during required times to elevate associate satisfaction, performance and results
  • Drive profitable personal sales, modeling the way and fostering a retail selling culture
  • Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability
  • Strives Exceed on all targets set
  • Delivers the key performance indicators by inspiring their team to provide the customer experience that exceed expectations through NPS and Google Ratings
  • Executes and on-boards staffing to guidelines
  • Performs administrative duties to include payroll, inventory management, technical application and understanding
  • Completes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail
  • Leads Doctor of Optometry partnership and co-planning
  • Adheres to company policies and procedures regarding loss prevention
  • Prepares and executes physical inventory per company guidelines
  • Executes to guidelines Inventory Management System and Order tracker as a part of global POS
  • Ensures all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers

Requirements:

  • High School graduate or equivalent
  • 3+ years as an optical associate or non-optical retail management
  • Comprehensive knowledge from operations, processes and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with POS system, computers and calculators
  • Organization skills
  • Knowledge of current store merchandise
  • High level of business acumen

Nice to have:

  • College degree or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • Previous experience in customer service and retail
What we offer:
  • Benefits/Incentive Information
  • competitive bonus and/or commission plan
  • health care
  • retirement savings
  • paid time off/vacation
  • various employee discounts

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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