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At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Job Responsibility:
Delivering an outstanding customer proposition
Managing the Branch
Serving customers
Checking deliveries
Picking items from the warehouse
Stocking shelves
Delivering great service
Ensuring your team provide a great customer experience
Delivering sales through service
Helping the team get the job done
Checking and unpacking deliveries
Opening and closing the branch
Stocking shelves
Cleaning the branch
Putting orders together
Encouraging a positive mindset
Building a culture of feedback, praise and recognition
Making sure your team get the development they need
Supporting future business growth and succession
Making sure your customers leave the branch with everything that they need for the job
Leading from the front
Coaching, motivating and engaging your team
Creating a great place to work where engagement is key
Building a fun working environment
Maintaining our great product availability and high branch standards
Making sure that your branch is somewhere everyone loves coming to work
Requirements:
Track record in developing high performing and engaged retail teams
Dedicated to leading a team to deliver sales through superb customer service and amazing results
Happy to muck in and get your hands dirty
Passionate about developing future leaders
Ensure the customer remains at the heart of everything you do
Relentless determination to achieve results whatever the challenges