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To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours.
Job Responsibility:
Lead and motivate the team to achieve targets and deliver the required consumer experience
Manage controllable costs and efficiencies to proactively improve profitability
Responsible for the management of the sales floor during trading hours
Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action
Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods
Plan staffing levels against trading plan and manage rotas
Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver
Recruit, develop and train a high performing and highly engaged team
Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities
Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures
Regularly review own performance and maintain a personal development plan
Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities
Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc
Drive the implementation and delivery of key/new initiatives within store to achieve the objectives
Ensures the store administration processes are carried out effectively, with audit targets achieved
Ensures the effective management of the stock flow process to maximise sales and minimise losses
Requirements:
Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets
Delivering or exceeding sales and targets
Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members
Managing staffing levels to sales
Stock Management
Visual Merchandising
Consumer Experience
Managing Budgets
Recruitment and Training
IT proficient - able to use a range of systems to manage in-store activity
Planning and Prioritising
Commerciality
Motivating and Leading a Team
Well-developed Communication Skills
What we offer:
Healthcare Plan (for Senior Colleagues)
Long-service Recognition Awards
Exclusive Employee Discounts on a Wide Range of Products and Brands
Flexible & Hybrid Working
Generous Holiday Allowance
Pension Plan
Discount on Clarks Products
Employee Assistance Programme
Provision for Eye Tests
Medicash Plan (Corporate and Distribution Centre Colleagues)
Health Cash Plan (Store Management Colleagues upwards)
Investing in your development
Wide range of learning opportunities
Apprenticeships
Internships
Support for professional qualifications
Targeted leadership development programmes
LearnerVerse corporate online training portal
Chance to experience life in different parts of the business
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