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Store Manager

Clarks

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Location:
United Kingdom, London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours.

Job Responsibility:

  • Lead and motivate the team to achieve targets and deliver the required consumer experience
  • Manage controllable costs and efficiencies to proactively improve profitability
  • Responsible for the management of the sales floor during trading hours
  • Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action
  • Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods
  • Plan staffing levels against trading plan and manage rotas
  • Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver
  • Recruit, develop and train a high performing and highly engaged team
  • Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities
  • Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures
  • Regularly review own performance and maintain a personal development plan
  • Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities
  • Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc
  • Drive the implementation and delivery of key/new initiatives within store to achieve the objectives
  • Ensures the store administration processes are carried out effectively, with audit targets achieved
  • Ensures the effective management of the stock flow process to maximise sales and minimise losses

Requirements:

  • Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets
  • Delivering or exceeding sales and targets
  • Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members
  • Managing staffing levels to sales
  • Stock Management
  • Visual Merchandising
  • Consumer Experience
  • Managing Budgets
  • Recruitment and Training
  • IT proficient - able to use a range of systems to manage in-store activity
  • Planning and Prioritising
  • Commerciality
  • Motivating and Leading a Team
  • Well-developed Communication Skills
What we offer:
  • Healthcare Plan (for Senior Colleagues)
  • Long-service Recognition Awards
  • Exclusive Employee Discounts on a Wide Range of Products and Brands
  • Flexible & Hybrid Working
  • Generous Holiday Allowance
  • Pension Plan
  • Discount on Clarks Products
  • Employee Assistance Programme
  • Provision for Eye Tests
  • Medicash Plan (Corporate and Distribution Centre Colleagues)
  • Health Cash Plan (Store Management Colleagues upwards)
  • Investing in your development
  • Wide range of learning opportunities
  • Apprenticeships
  • Internships
  • Support for professional qualifications
  • Targeted leadership development programmes
  • LearnerVerse corporate online training portal
  • Chance to experience life in different parts of the business

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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