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Store Manager, Valley Fair Mall

United States, Santa Clara Employment contract 31.00 - 38.75 USD / Hour · Job Posted May 30, 2026
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Job Description

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

Job Responsibility

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections
  • Use technology to provide customers with a seamless omnichannel shopping experience
  • Hire and build an effective store team through training, coaching, and talent development
  • Create an inclusive store environment for associates where everyone feels welcome and engaged
  • Develop a strong operational dynamic within the team to achieve store goals
  • Promote in-store community events and philanthropic partnerships
  • Use tools and reporting to oversee store profitability, effective budgeting, and payroll
  • Analyze reporting to develop short and long-term retail plans
  • Manage the day-to-day operations of the store, including opening and closing

Requirements

  • 2+ years retail Store Manager or service industry experience (preferred)
  • Brings a hospitality mindset when engaging with customers and associates
  • Strong people management skills and an ability to develop talent
  • Effective leadership, interpersonal, and communication skills
  • Technology proficient and ability to operate a point-of-sale system
  • Strong business acumen and ability to develop strategies and create action plans to drive results
  • Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

What we offer

  • 50% off full-priced merchandise at Ann Taylor
  • Monthly bonus
  • Medical, Dental, Vision, and Telemedicine
  • Paid time off
  • 401(K) Retirement Savings plan
  • Exclusive discounts on health & fitness, restaurants, online shopping
  • Professional development and opportunities for advancement

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