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Store Manager/ MIT Store

https://www.circlek.com Logo

Circle K

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Location:
United States of America, Akron

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: Leadership and Management, Store Relationships, Training and Development, Communications, Organizing and Planning, Financial.

Job Responsibility:

  • Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s)
  • Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service
  • Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards
  • Maintains a professional and supportive image among subordinates and supervisor
  • Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image
  • Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees
  • Store Relationships: Develops positive and professional relationships with all suppliers
  • Promotes excellent service and resolve customer complaints in a timely, professional manner
  • Provides regular and predicable onsite attendance
  • Promotes and ensures a safe, positive public image within the neighboring community
  • Training and Development: Prepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins
  • Trains all employees ensuring that customer service, store image and marketing execution meet Company standards
  • Trains all employees on safety procedures and promote safety awareness
  • Mentors and trains all employee on cash awareness and expectations to help reduce risk to the company/BU
  • Ensures employees complete all required training in a timely manner
  • Communications: Develops ways and means to ensure that all employees receive proper communication in a timely manner
  • Establishes periodic on-going communication meetings with all store employees and the District Manager
  • Organizing and Planning: Evaluates and develops specific action plans to address the needs of the store in order to reach the desired objectives
  • Organizes and maintains all store files and manuals
  • Manages and supervises store employees to ensure that all required and requested reports are completed accurately and timely
  • Manages and supervises store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly
  • Ensures that all required employment related posters and signs are in a place that is easily accessible to all employees
  • Financial: Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits
  • Budgets and forecasts P&L lines, as well as understands and manages merchandise margins
  • Safeguards and accounts for all money received and disbursed
  • Performs all other financial analysis necessary to maximize sales and net profits
  • Notifies District Manager of any sales, cash, inventory or operating discrepancy.

Requirements:

  • High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions
  • Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions
  • Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc.
  • A valid driver’s license and dependable transportation
  • Ability to have open availability
  • Ability to communicate (orally and in writing) in English
  • Ability to perform essential duties and physical functions described above
  • Ability to work in the conditions described below
  • Ability to operate a motor vehicle
  • Ability to sit for long periods of time
  • Certificates & Licenses: Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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