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This role is essential for managing retail operations within partner locations to deliver a consistent customer experience and drive sales performance. It involves leading a sales team to engage customers, provide product education, and recommend solutions that meet customer needs. The role requires maintaining operational standards, managing team development, and fostering partnerships with store-in-store partners. Success is measured by customer satisfaction, sales growth, team performance, and adherence to operational procedures. The work impacts the organization by enhancing customer loyalty, increasing revenue, and strengthening partner relationships in a dynamic retail environment.
Job Responsibility
Lead and develop the sales team to achieve customer engagement and sales targets through coaching and performance management
Manage store operations including opening/closing procedures, expense control, and compliance with corporate standards
Drive customer satisfaction by ensuring knowledgeable, solution-focused interactions and effective use of digital tools
Build and maintain strong partnerships with store-in-store partner leadership and adjacent sales teams to support mutual success
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED (Required)
At least 18 years of age
Legally authorized to work in the United States
2-4 years Management experience in retail sales (Preferred)
2-4 years Sales & sales management experience (Preferred)