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Total Wine & More Logo Total Wine & More · Sales

Store Front End Team Member

United States, Arlington 14.31 - 20.03 USD / Hour · Job Posted April 15, 2026
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Job Description

As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. Internally you will be called Front End Team Member and will report to the store management team. If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Job Responsibility

  • Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
  • Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
  • Participate in wine, spirits, and beer training to build product knowledge
  • Maintain knowledge of advertisements, promotions, and loyalty programs
  • Maintain safety and cleanliness standards across the store
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
  • Complete cross-functional responsibilities and other duties as assigned

Requirements

  • High School Diploma or equivalent preferred
  • Passion for best-in-class customer service and team player mindset
  • 1-3 years of work experience, 1+ years of experience in a retail setting preferred
  • Familiarity with point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends
  • Must be 21 years of age or older
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs. overhead and repeatedly
  • May be exposed to various outdoor weather conditions throughout the workday

What we offer

  • paid time off
  • generous store discounts
  • comprehensive health care plans including medical, prescription, dental and vision
  • 401k
  • college tuition assistance
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