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We are currently seeking a Store Director who will report to the Regional Director. The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to clients, in particular VICs and VVICs, in order to guarantee store business goals. They are accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ/HO in order to bring the store to its full potential. They are accountable for being the Balenciaga benchmark (excellent standards) in his/her Region/Country.
Job Responsibility:
Define, execute, and monitor the store action plan to achieve sales targets and KPIs
Understand and monitor constantly local business environment including market trends and competition
Create and maintain a positive work environment, consistent with Balenciaga behaviors
Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally
Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines
Requirements:
Commitment to take part in an innovative project
3-5 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industry
Inclusive leadership style and entrepreneurship
High sensitivity to clients’ experience and loyalty