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Store Concept Designer

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Waitrose & Partners

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

46600.00 - 69800.00 GBP / Year
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Job Description:

We have a 12 month opportunity for a Concept Designer who will predominantly work with 3rd party brands, ensuring all their designs fitted into our selling landscape. As a Concept Designer, you will be at the heart of transforming the John Lewis shopping experience. This is a role for a person who understands that great retail is about more than just fixtures, it’s about storytelling. You will be instrumental in bringing new brands into our stores, working collaboratively with external partners and internal stakeholders to agree bespoke concepts that seamlessly blend their brand identity with our own store environments. You will be expected to push brands to deliver their best possible solutions in order to create innovative and market leading retail. By balancing creative flair with commercial objectives, you will ensure every new brand launch or department refresh delivers a 'wow' moment for our customers.

Job Responsibility:

  • Create and develop design concept solutions to meet design and commercial briefs
  • Help define the John Lewis look and feel, delivering a consistent approach to the store environment, Brand look & feel and customer areas
  • Contribute to and maintain a thorough understanding of store design planning principles, the overall look and feel of John Lewis, shop fit, equipment and related capital and operational costs
  • Take a concept from idea through to store planning and implementation, including acting on stakeholder feedback, reviewing prototypes and taking it through internal processes for approvals
  • Design with cost in mind, working with our supply chain to develop the most affordable, effective materials and construction method
  • Maintain excellent working relationships with all cross functional work streams and third party agencies
  • Provide clear planning guidelines for new design solutions and end users in the branch
  • Ensure all design solutions are in line with John Lewis brand guidelines and sustainability targets
  • Set and manage clear brief, timelines, risks, issues for all projects
  • Track and communicate all department store shop fit and equipment design changes
  • Coordinate with Store Designers and other teams in a timely manner in-line with agreed internal and cross functional processes
  • Ensure due diligence on all elements of the process and work is effectively developed, documented, managed and delivered for all design solutions
  • Ensure all Health & Safety and DDA requirements are met and the approval level of due diligence has been completed

Requirements:

  • Experience working with brands and their designs
  • Understanding commercial and customer needs to design world class retail
  • Ability to develop a concept from idea through to delivery
  • Expert in 3D design, retail design, FF&E design
  • Ability to create concept sketches, visuals and mood boards
  • Stakeholder management
  • Designing to a budget
  • Ability to work on a number of projects at once
  • Work and deliver to challenging timelines set by the business
  • Translating Brand strategy and Customer insight into the designs
  • Understanding how Retail operations affect the designs from operations and running costs
  • Strong presentation skills, able to present confidently to senior stakeholders
  • Proven experience with 3D design skills with understanding of materials and construction
  • Working experience of AutoCAD, In-design, Sketch up & Photo shop
  • Proven experience of working within in-house design teams or design agencies
  • BA Hons in 3D Design or similar (eg Interior Architecture, Retail design, Product design etc)
  • Experience of working with and managing 3rd party resource (e.g. architects and shopfitters)
  • Experience of managing a wide range of projects simultaneously
What we offer:
  • Night Premium at a rate of £5.00 per hour for time worked between 22:00 - 06:00
  • Leisure Learning allowance up to £200
  • Partner Discount (25% off at John Lewis and 20% at Waitrose)
  • Clubs & Societies
  • Generous holiday provision
  • Pension & Life Assurance
  • Access to exclusive Partnership hotels
  • Flexible working

Additional Information:

Job Posted:
February 14, 2026

Expiration:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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