Store co-worker I Job at IKEA (Phoenix)

Store Co-worker I

We are the ones meeting our customers – in our stores, online, in our catalogue ...

Location

Canada , Toronto

Salary:

20.15 CAD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Open to change
Enthusiastic and able to work with others in a team
A passion for home furnishing and retailing
Confident in approaching and communicating with people in a proactive manner
Curious about peoples’ everyday life at home and home furnishing
Ability to prioritize and organize your own work to make efficient use of the time available
Good knowledge of the IKEA product range including service products
Basic home furnishing and life at home knowledge
Basic range presentation know-how
Good knowledge in all relevant systems and tools within the area of Sales, Fulfilment, Food and/or Customer Relations

Job Responsibility

Show interest and actively learn about IKEA products and services, sharing knowledge with customers and colleagues acting as an ambassador of the IKEA brand and actively meet our customers, contribute throughout the whole shopping journey to a great customer experience
By having general and wide knowledge of the IKEA range and service offer, cross working areas offer customers a holistic and positive shopping experience. Apply the IKEA mechanical sales system as well as maintain range presentation media in work area and ensure that the presented range is up to date. Understand life at home and home furnishing to sell complete and sustainable solutions
By general cross work area understanding of the customer journey, support the customer in your customer meeting point and beyond considering the IKEA omnichannel environment
Contribute to the highest goods availability and the scheduled deliveries for customers and stores by the correct and on-time execution of the assigned fulfilment tasks. Effectively perform the delivery operation in the assigned area, using the available systems and tools that support an efficient goods flow process and data integrity. Contribute to stock accuracy to achieve scheduled deliveries and product availability for the customers and the store
Operate according to working methods and routines with the aim of maximizing the customer meeting point efficiency. Ensure the IKEA store is always a safe and secure environment for visitors and colleagues, actively preventing incidents and working according to the company code of conduct and complaint with internal regulation and external legislation, specifically related to IKEA health and safety

Parttime

Store co-worker I

We are looking for a passionate and customer-focused Commercial Co-worker who th...

Location

India , New Delhi

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Strong knowledge of selling techniques and a deep understanding of customer behavior
A passion for active selling, with a results-driven and business-minded approach
Basic knowledge of home furnishing trends and IKEA's modular product range
The ability to work efficiently, organize tasks, and manage time effectively
A strong sense of teamwork, flexibility, and openness to change
The ability to work in a fast-paced and future-oriented environment
Digital proficiency and adaptability to work in an integrated online and offline sales environment

Job Responsibility

Engage with customers, making them feel expected and welcome while understanding their needs
Demonstrate expertise in IKEA products, actively sharing knowledge of their features and benefits
Support and guide self-planning customers, ensuring a smooth and seamless experience
Conduct 1:1 planning appointments, communicate the benefits of solutions, and convert planning offers into orders
Offer relevant services, finalize purchases, and provide excellent after-sales support
Ensure efficient returns processing and coordinate with matrix stores when necessary
Maximize sales while maintaining profitability by promoting top-selling and priority products
Maintain product presentation, merchandising, and digital tools for an enhanced shopping experience
Uphold IKEA’s values and sustainability commitments, differentiating IKEA from other retailers
Collaborate with the team to continuously improve customer service and the overall shopping experience

Store Co-worker I - Purva

We are pleased to announce the launch of our third physical Customer Meeting Poi...

Location

India , Bangalore

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You bring a customer-first mindset and are business-minded and result-driven
You have at least 1 year of relevant experience in retail, sales, customer service, or a similar field
You can communicate clearly and politely in both written and spoken language
You have good digital awareness and are comfortable using systems and tools
You are organized, able to prioritize tasks, and make efficient use of your time
You are curious, proactive, and confident in approaching and communicating with people
You enjoy working in a team and collaborating across functions
You are eager to learn and continuously develop your skills
You have a strong interest in home furnishing and understand customers' everyday life needs
You are passionate about creating a great customer experience in a fast-paced retail environment

Job Responsibility

Deliver a great customer experience by actively engaging with customers throughout their shopping journey
Act as an ambassador of the brand by sharing knowledge about products and services with customers and colleagues
Support customers across different touchpoints, ensuring a seamless omnichannel experience
Maintain strong knowledge of the product range and contribute to offering complete and sustainable home furnishing solutions
Ensure the store is well-presented, fully stocked, and range presentation is up to date
Contribute to high product availability by supporting fulfilment processes, stock accuracy, and timely deliveries
Use systems and tools effectively to support efficient goods flow and operations
Work across different functions (Sales, Customer Relations, Food, or Logistics) based on business needs
Follow store routines and working methods to maximize efficiency at the customer meeting point
Ensure a safe and secure environment for customers and co-workers by adhering to health, safety, and compliance standards

Fulltime

New

Product Quality & Recovery Co-Worker I

Every day, we're using and wasting more energy and resources than ever before, a...

Location

United States , Stoughton

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Retail experience
Knowledge of how to build quality IKEA furniture
Knowledge of waste management and sustainability principles
Experience working in a customer and commercial-oriented business

Job Responsibility

Contribute to minimizing all internal damages or other costs related to IKEA products
Take necessary action on products to give them a second chance, such as repackaging and assembly
Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store
Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products
Always consider the sustainability impact when deciding when and how to recover products
Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Fulltime

New

Customer Experience Co-worker I

At IKEA it's all about our customers, and in Customer Relations we build and ret...

Location

United States , Atlanta

Salary:

18.50 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Must be able to work nights & weekends

Job Responsibility

Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
Provides an efficient and accurate checkout experience in various areas of the store
Offers additional products and services such as home delivery, credit card, and IKEA Family card
Resolves customer concerns independently to meet their unique needs and expectations
Provides friendly, safe, and efficient car loading and unloading services

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Sales Co-worker - Store

A day in your life with us: Actively approach customers who you see require addi...

Location

Kuwait , South Sabahiya

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience of working in a customer-focused service industry
Experience of working in a fast-paced environment
Experience of actively selling through understanding customers and their needs
Good communication skills are mandatory (Bilingual Speakers)
Fluency in Arabic is a must
Flexible and ability to work with high urgency.

Job Responsibility

Actively approach customers who you see require additional help
Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations
Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet
Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
Convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues
Understand the store and department action plans. You take responsibility for your department goals and know how you contribute
Actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them
Lead and/or support the implementation of planned commercial activities involving your department throughout the store
Ensure you maximize sales whilst maintaining profitability by knowing and actively steering towards the top- selling and prioritized products (e.g. overstock/ over tag)
Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability

Fulltime

Store Visual Merchandising Co-worker

Where others see home furnishing products, we see smart solutions to create a be...

Location

South Korea , Goyang-si

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Minimum 3-4 years of proven work experience in a similar role
Education in visual merchandising, industrial design, or an art/design field
Personal values that strongly reflect the IKEA values
Enjoy working in a fast-paced, future-oriented retail environment with the IKEA product range
Understand market trends and consumer behavior, and translate these insights into effective IKEA presentation solutions
Able to prioritise multiple projects and tasks effectively, demonstrating a flexible, hands-on approach and consistently delivering results on time in a fast-paced retail environment
A passionate, proactive team player, and confident communicator who engages effectively with diverse stakeholders and delivers clear, structured presentations across various situations
Actively seek new and improved ways of working simply and cost-efficiently
Comfortable working in both Korean and English
Familiar with 3D software tools such as SketchUp, Revit, CAD, etc.

Job Responsibility

Contribute to positioning the IKEA store as the first choice for home furnishing in your local market
Transform market knowledge into inspiring, affordable home furnishing solutions in the IKEA way, reflecting a wide variety of styles and price levels while meeting and exceeding customers’ needs and lifestyles
Use visual merchandising expertise to strengthen the uniqueness of the IKEA identity through store layout, range presentation and vitality
Deliver visually impactful presentations with a focus on quality, simplicity and cost-consciousness, guided by country direction and supported by global tools and best practices at IKEA
Actively contribute to business initiatives and action plans by sharing ideas and collaborating closely across teams to bring plans to life
Stay curious and observant, and actively contribute to the implementation of the store’s commercial calendar

Fulltime

Store Visual Merchandising Co-worker

Location

South Korea , Busan

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You have education in visual merchandising, industrial design or art (design-related education is required)
You have less than 5 years of experience in a related field and are eager to further develop your skills in a fast-paced retail environment
You have creative thinking supported by commercial visual competence and a keen eye for aesthetics
You are actively seeking new and improved ways of working simply and cost-efficiently
The IKEA values truly reflect personal values
You have a passion for fast-paced, future-oriented retailing and the IKEA product range
You understand life at home in the local market and the outcome of market research, e.g. IKEA Customer Satisfaction Survey, IKEA Brand Capital
You have ability to combine commercial, aesthetic and practical skills
You have ability to generate, visualize and present new ideas
You have ability to work together with others in a team

Job Responsibility

You are contributing to positioning the IKEA store as the first choice for home furnishing in your local market
You are providing home furnishing solutions for a single product or a combination of products to improve people’s life at home
You are demonstrating the uniqueness of the IKEA product range through your visual merchandising competence and display techniques in different store media and activity areas to distance us from the competition
You are securing the use of the store layout to create a good product overview and strong visual impact that facilitates the buying process
You use visual merchandising competence to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store by working with store layout, range presentation and vitality
You actively contribute to the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans in close co-operation with other functions
You use the knowledge of people's needs and dreams in the local market to plan and implement relevant, inspiring, affordable and commercial range presentation solutions that reflect a wide variety of styles, price levels, meet the many individual tastes and exceed our visitor's expectations
You keep visitors in mind when working on the shop floor, minimise disruption and remain aware at all times of the importance of safety and the visual impact for visitors
You respect routines and responsibilities, work together with the Com&In team and other functions, act quickly to exploit commercial opportunities and understand the impact of actions on the financial results
You secure high quality, simplicity, efficiency and cost consciousness in planning and implementing all range presentation solutions by applying national directions and using global tools, proven solutions and best practices

Fulltime

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Store co-worker I

Job Description

Job Responsibility

Requirements

What we offer

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