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Store B Manager

https://www.circlek.com Logo

Circle K

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Location:
United States of America , Queen Creek

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Category:
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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Store B Manager is responsible for supervising store employees, ensuring excellent customer service, maintaining store cleanliness and organization, and achieving financial objectives such as maximizing sales and controlling expenses. The role involves leadership, recruitment, training, financial analysis, and community relationship management.

Job Responsibility:

  • Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s)
  • Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service
  • Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards
  • Maintains a professional and supportive image among subordinates and supervisor
  • Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image
  • Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees
  • Develops positive and professional relationships with all suppliers
  • Promotes excellent service and resolves customer complaints in a timely, professional manner
  • Provides regular and predictable onsite attendance
  • Promotes and ensures a safe, positive public image within the neighboring community
  • Prepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback
  • Trains all employees ensuring that customer service, store image and marketing execution meet Company standards
  • Trains all employees on safety procedures and promote safety awareness
  • Mentors and trains all employees on cash awareness and expectations to help reduce risk to the company/BU
  • Ensures employees complete all required training in a timely manner
  • Develops ways and means to ensure that all employees receive proper communication in a timely manner
  • Establishes periodic on-going communication meetings with all store employees and the Market Manager
  • Evaluates and develops specific action plans to address the needs of the store in order to reach the desired objectives
  • Organizes and maintains all store files and manuals
  • Manages and supervises store employees to ensure that all required and requested reports are completed accurately and timely
  • Manages and supervises store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.

Requirements:

  • High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions
  • Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions
  • Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc.
  • A valid driver’s license and dependable transportation
  • Ability to have open availability
  • Ability to communicate (orally and in writing) in English
  • Ability to perform essential duties and physical functions described above
  • Ability to work in the conditions described below
  • Ability to operate a motor vehicle
  • Ability to sit for long periods of time
  • Certificates & Licenses: Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Additional Information:

Job Posted:
March 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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