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Store Assistant

United Kingdom, London · Job Posted January 03, 2026
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Job Description

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Job Responsibility

  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression
  • Achieving sales targets and performance metrics
  • Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships
  • Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures
  • Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards
  • Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data

Requirements

  • Flexible schedule and availability to work weekends and holidays
  • Retail sales experience is preferred, but not required
  • Passion for our brands and brand lifestyles
  • Excellent communication skills
  • A positive and professional attitude
  • Enthusiasm to learn and to share your product knowledge
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere
  • High School diploma or equivalent

What we offer

  • Generous clothing allowance
  • Excellent training & development opportunities
  • Quarterly bonuses
  • 60% off all Sweaty Betty merchandise
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan
  • Access to Retail Trust - advice & support tool
  • Dedicated budget to attend fitness classes (per store)
  • Access to Sample sales
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
  • Enhanced Family Leave policy

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