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Store Assistant position at Circle K, part of the GetGo family. The role involves customer service, facility maintenance, merchandising, sales and financial controls, staffing oversight, security, and administrative duties to ensure smooth store operations.
Job Responsibility:
Provides and coaches store staff to provide excellent customer service
Greets customers and provides assistance
Rings up sales on cash register properly
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions
Resolves routine customer concerns
Reports to work on time
Maintains store facility condition
Performs general housekeeping duties
Monitors and ensures product areas are stocked, rotated and displayed
Prepares product inventory orders
Makes price changes
Places advertising and pricing signage
Ensures all shift sales are completed in accordance with Company policies
Keeps accurate cash, sales, payroll and inventory control records
Prepares and transmits daily bookkeeping, invoicing, and gasoline data
Completes daily banking
Troubleshoots daily close out and shift sales analysis
Finalizes, transmits, and processes weekly time and attendance records and payroll
Notifies Store Manager of any discrepancies
Oversees the activities of store employees
Performs shift supervision and assumes Store Manager responsibilities when needed
Schedule employees
Performs and trains all duties of the Customer Service Representative and Lead CSR positions
Assists with counseling of employees
Implement non-discriminatory related management skills
Assists in maintaining a safe environment
Reports all incidents
Prepares periodic sales, product and operating reports
Attends job-related meetings
Controls merchandise, cash shortages, and other selling expenses
Assists in maintaining proper inventory levels and shift audits
Performs duties associated with shift change
Provides regular and predicable onsite attendance
Performs all duties with minimal supervision
Complete daily store reports
Requirements:
High school diploma or equivalent
6 months to 1 year of retail and management work experience preferred
Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills
Ability to communicate information and ideas in a clear and understandable manner
Ability to deal with customers, unanticipated problems or events using standard procedures
Ability to work as scheduled including arriving to work on time
Ability to accurately operate a variety of equipment that may include cash registers or scanners
hot or cold or beverage dispensers, and other machines or tools
Ability to perform essential duties
Ability to work in the physical and work conditions described
Required to have a valid driver’s license and dependable transportation
Ability to work opposite shifts of the Store Manager