Storage Reorganization & eDiscovery Engineer with German

• Execute approved storage reorganization activities, including restructuring file shares and updating access permissions within Windows File Services and NAS environments
• Process eDiscovery requests by locating, extracting, and securely delivering data in accordance with legal, compliance, and security requirements
• Ensure all activities are fully documented and audit-ready, including evidence of approvals, execution steps, and outcomes
• Communicate effectively with stakeholders in German and English to clarify requests, provide status updates, and ensure accurate execution of tasks
• Coordinate with technical teams across storage, infrastructure, and application services to implement complex changes or resolve issues
• Validate implemented changes to ensure they meet requirements and escalate any anomalies or incidents when necessary
• Identify opportunities for process improvements and collaborate with the CSI (Continuous Service Improvement) team to enhance operational efficiency
• Ensure all activities adhere to ITIL-based processes, including Incident, Request, and Change Management procedures
• Maintain and update runbooks, operational documentation, and process guidelines related to storage reorganization and eDiscovery activities
• Support governance and compliance initiatives by ensuring proper data access controls and documentation standards are consistently applied
• Participate in on-call rotations and out-of-hours support for live streaming events and critical service incidents

• Bachelor’s degree in Information Technology or a related field, or equivalent professional experience
• Minimum 3-5 years of hands-on experience managing file shares and permissions in enterprise Windows environments
• Experience handling legal discovery (eDiscovery) requests within enterprise storage environments
• Strong understanding of Windows File Services structures, delegated permissions, and access management
• Familiarity with Active Directory concepts, identity integration, and permission inheritance
• Basic knowledge of NAS environments and CIFS/SMB protocols used for enterprise file sharing
• Experience working with IT service management (ITSM) tools, such as ServiceNow, for request and change tracking
• Solid understanding of ITIL processes, including Incident, Request, and Change Management
• Proven ability to maintain audit-ready documentation and follow structured operational workflows
• High attention to detail with the ability to work effectively within SLA-driven operational environments
• Strong communication and stakeholder management skills with the ability to work across technical and business teams
• ITIL v4 Foundation certification (mandatory)
• Excellent command of both spoken and written English and German

Knowledge of compliance, governance, and audit processes is an advantage

• Smooth integration and a supportive mentor
• Pick your working style: choose from Remote, Hybrid or Office work opportunities
• Projects have different working hours to suit your needs
• Sponsored certifications, trainings and top e-learning platforms
• Private Health Insurance
• Individual coaching sessions or joining our accredited Coaching School
• Epic parties or themed events