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Administer the Storage and Backup Infrastructures’ Systems of the organisation
Provide technical support for the ICC storage and backup infrastructures’ users (Connectivity, performance, troubleshooting, storage, backups, etc.)
Manage the backup clients, schedules and retentions
Monitor and evaluate the performance of storage and backup services
Coordinate the replacement of failed Backup, Storage & SAN components, and service restoration
Create and maintain detailed technical and graphical documentation as needed
Develop/update tools and scripts to improve and automate the administration of the Storage and Enterprise Backup operations
Lead complex projects involving storage solutions and products for mid-large environments
Provide on-call rotation-based support outside of business hours
Perform other duties as required
Requirements:
Enterprise Storage Platforms: Demonstrable administration and troubleshooting experience with multi-vendor enterprise storage arrays, with emphasis on: NetApp ONTAP environments (FAS, vNAS/file/object services, SolidFire)
Dell PowerStore or equivalent block storage platforms
CEPH
Experience performing provisioning, performance troubleshooting, lifecycle maintenance, and incident resolution in production environments
SAN & Storage Transport Technologies: Strong working knowledge of storage networking concepts and technologies
Hands-on administration of Cisco MDS Fiber Channel fabrics
Ability to troubleshoot end-to-end connectivity issues between hosts and storage
Replication & Host Integration: Solid technical understanding of: Storage replication and data protection technologies
Host integration and best practices
OS-specific storage tuning and performance considerations
Backup & Data Protection Platforms: Extensive experience installing, configuring, and administering enterprise backup platforms, including Dell EMC Avamar and Dell EMC Data Domain and Veeam backup and replication
Experience managing policies, retention, client onboarding, and recovery workflows
Working familiarity with disk-based and tape-based backup architectures
Networking Fundamentals: Practical understanding of enterprise networking fundamentals relevant to storage operations, including Ethernet switching concepts, TCP/IP stack behavior, Routing basics and Link aggregation (LACP)
Soft skills: Customer facing experience and oral communication skills
Ability to write documentation & reports
Creativity/ ability to find innovative solutions
Willingness to learn on the job
Conflict management & cooperation
Nice to have:
Hands-on experience developing scripts or automation workflows using PowerShell, Python, Bash, Ansible or similar automation frameworks
Experience with Microsoft 365 backup solutions such as AvePoint and Spanning
Exposure to Software Defined Storage (SDS) platforms
Working knowledge of Linux administration and Microsoft Windows Server environments
Familiarity with virtualization platforms such as VMware
Desirable certifications: EMC Avamar, Data Domain or ECS
DELL/EMC, Netapp storage systems
CISCO MDS switches
ITIL
What we offer:
Teleworking option: Yes
Teleworking Option: Yes, up to 3 days per week for resources on-site in Valencia, Spain or Brindisi, Italy