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Storage Admin Specialist

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Plusnet

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Location:
India , Kolkata

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The role holder is a 3rd Line IT Cloud & Infrastructure engineer, providing support and delivery of infrastructure in Enterprise Managed Services (EMS). They should be an innovative, engaging, driven individual who has a proven record of achievement and experience in collaborating across teams of highly skilled technical experts.

Job Responsibility:

  • Provide Level 2 support for storage and backup infrastructure across enterprise environments Design assurance
  • Maintain existing skills in-line with BMS Service Catalogue and portfolio
  • Training & knowledge sharing with internal support teams
  • Manage and maintain NMS Data Domain, Corporate Data Domain, and Powerscale Storage Appliances
  • Administer Media Servers, NMS Tape Library, and Corporate Tape Library Solutions
  • Share technical knowledge across BMS through Continuous Improvement processes and coaching
  • Configure and troubleshoot Veritas NetBackup for backup and restore operations
  • Good understanding of Datacenter management activities is mandatory
  • Deep understanding of Security - Firewall port analysis
  • Excellent working knowledge in mitigating the vulnerabilities
  • Hands on on various Storage solutions (Dell Isilon & Unity, DDN, NetApp, Primera)
  • Good understanding of Storage terminologies (SAN, NAS, FC, File, Block etc)
  • Good understating of OS layer from the storage administration perspective
  • Experience managing large scale dynamic enterprise environment
  • Knowledge of NAS backup & recovery tools (snapvault/snapmirror/snaprestore)
  • Perform capacity planning, performance tuning, and storage optimization
  • Implementing solutions in a timely manner to ensure service level agreements are met (typically 2 hours)
  • Engage and escalate complex issues with 3rd party vendors for advanced troubleshooting and problem management
  • Driving own development plan to maintain skill set and knowledge of BT products and solutions
  • Participate and contribute to continuous improvement and coaching within the team
  • Management of workload and delivery to meet key performance indicators
  • Complex decision making to balance customer and business need
  • Available when required to work out of hours either on an overtime or on-call basis

Requirements:

  • Proven experience of technically supporting live operations in a managed services environment
  • In depth knowledge of managed customer solutions
  • Engagement with 3rd party vendors in advanced troubleshooting and problem solving
  • Detailed understanding of emerging technologies across the managed services portfolio
  • Working in an environment that adheres to ITIL best practices (ITIL4 foundation advantageous)
  • Intermediate / advanced certification or equivalent experience in at least 3 of the following: Technology Architect, Midrange Storage (DCS-TA) -L3
  • Windows Server Operating System Management (W2008R2-Win2022) including Active Directory
  • Veritas NetBackup
  • Automation Technologies e.g. PowerShell, HashiCorp Terraform, Ansible
  • SAN Technologies: NetApp, HP 3PAR, Dell PowerStore and Metro Node
  • Server Technologies: HP Synergy, Dell PowerEdge
  • VMware
  • Able to attain Security Clearance

Nice to have:

  • SAN Technologies: NetApp, HP 3PAR, Dell PowerStore and Metro Node
  • Server Technologies: HP Synergy, Dell PowerEdge
  • DHCP Server
  • DNS Server
  • ITIL4 Foundation

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
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