Stockroom Assistant - Luxury Brand Job at Office Angels (London)

Job Responsibility

Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines
Work through order allocation ensuring relevant teams are responsible for dispatch
Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate
Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required
Assist with shopping team to coordinate stock for trunk shows and events
Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes
Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end
Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors
Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC's
Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders
Administrate stock transfers ensuring that movements are tracked end-to-end
Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures
Coordinate stock takes and report to key stakeholders on discrepancies and errors
Maintain Stock room standards
Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained
Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units
Ensure product ticketing is correct and reflects most relevant information
Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards
Work with internal teams to support requests championing the important of saleability of stock
Liaise with courier companies to mitigate potential delays or service interruptions
Be first point of contact for courier services to provide export and entry paperwork
Inputting data and updating Ship Station and other shipping platforms for easy access of product information
Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates
Creation of returns paperwork optimising the use of courier options
Administrate the stock returns procedure following system and reporting requirements
Update Shopify customs product information

Requirements

Highly computer literate in Office 365, especially Excel
Self-motivated and able to demonstrate using initiative
Excellent written and verbal communication skills
Highly organized with great time management
Experience of analysis and interpretation of information and data
Numerate
Enjoys a fast paced environment and is comfortable working under pressure
A fast learner, who is proactive and takes ownership of allocated tasks
Good problem solving skills
Personable and able to liaise with clients internally and externally

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Stockroom Assistant - Luxury Brand

Job Responsibility

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