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We’re looking for a Stock Plan Administrator II who brings strong stock plan administration fundamentals, excellent attention to detail, and a service-oriented mindset to help run the day-to-day administration of Gong’s equity programs—including grant and vesting activity, employee education and support, reporting, and cross-functional workflows with Payroll, Legal, Tax, HR, Finance/Accounting, and external vendors—while serving as a key operational partner to keep our equity processes accurate, compliant, and scalable as Gong continues to grow. You’ll work closely with the Senior Manager, Equity Administration to navigate more complex assignments, resolve participant and operational issues, and build strong, constructive relationships across internal and external stakeholders.
Job Responsibility:
Administer day-to-day equity plan operations, including new grant setup, vesting schedule administration, cancellations/modifications (as applicable), RSU vesting and settlement processing, option exercises, participant support, and ongoing data quality checks, reconciliations, and accurate maintenance of participant and award records
Support payroll and tax-related equity workflows, including coordination of withholding, reporting inputs, and timelines (U.S. and international as applicable)
Serve as a point of contact for employee equity questions
explain plan basics clearly and consistently, using documentation and standard responses
Generate routine reports and deliverables (e.g., vesting activity, exercises/settlements, forfeitures, audit support, HR/Finance reporting) and ensure results are complete and accurate
Partner with internal stakeholders (Payroll, HR, Legal, Tax, Accounting) and external vendors/brokers to resolve inquiries and operational issues within established SLAs
Assist with month-end/quarter-end processes, including equity activity tie-outs and support for stock-based compensation accounting workflows (e.g., inputs, audit requests, and reporting support)
Maintain and help improve standard operating procedures, job aids, and participant communications
identify process gaps and propose pragmatic improvements
Support compliance activities as needed (e.g., insider trading administration support, documentation retention, SOX/control evidence, audit readiness)
Participate in testing and implementation support for enhancements, new award types, vendor changes, or process updates
Requirements:
Bachelor’s degree in Finance, Accounting, Business Administration, or related field
2–4 years of stock plan administration experience, ideally at a publicly traded company or in a comparable high-growth environment
In-depth knowledge of equity compensation, securities regulations, tax, and compliance requirements
Experience using a stock plan administration platform (e.g., Shareworks, E*TRADE Equity Edge, Morgan Stanley at Work, Fidelity, Carta) and strong proficiency in Excel/Google Sheets
Ability to follow defined processes with strong attention to detail, while also applying judgment to identify issues, troubleshoot, and escalate appropriately
Strong customer-service mindset with clear, confident written and verbal communication skills
Comfortable partnering cross-functionally and building constructive working relationships with internal teams and external stakeholders
A proven ability to communicate effectively with all levels of the organization and to build strong working relationships
Nice to have:
Experience supporting global equity processes (or desire to grow into them) is a plus
CEP Level II (or progress toward CEP) preferred
What we offer:
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
401(k) program to help you invest in your future
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Company-wide recharge days each quarter
Work from home stipend to help you succeed in a remote environment