Stock Controller

• Process all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows (receiving, transfers, shipments, and returns)
• Manage the daily replenishment of all storage areas on the sales floor (products and packaging)
• Monitor and close expired reservations and reintegrate them into available stock on a daily basis
• Assist the Inventory Control Manager in the follow-up and correction of negative stocks daily
• Manage defective/shopsoiled products and perform an appropriate preparation of stock takes & cycle counts
• Contribute to scanning and investigation of discrepancies, and production of final reports to be validated by the Finance Team and Boutique Managing Director
• Propose corrective actions to improve future stock take results and reduce shrinkage
• Implement an optimized organization of storage and contribute to the definition and implementation of back and front-office storage practices
• Participate in discussions with representatives of the sales team (+VM for storage on the shop floor) to propose and perform adjustments and improvements of storage practices, equipment, and distribution
• Ensure appropriate implementation of storage rules, stock procedures, and best practices by all team members (5S controls, KPIs follow-up, etc.), and raise alerts to your manager when necessary
• Develop a perfect knowledge and mastery of all stock-related processes and tools (and be able to train and remind other team members on those topics)
• Work in constant cooperation with the Sales Team for improvement/adjustment proposals of storage organization, floor storage replenishment, etc.)
• Work in collaboration with the After Sales Team on receiving of repaired items and customer orders
• Collaborate with corporate through communication with upstream stakeholders on matters related to the stock (Group Customer Service Team, Logistics at central and local levels, Internal Control, Retail Merchandising)
• Contribute actively to team meetings organized by the Inventory Control Manager and during All Store Morning Meetings
• Report on operational issues and stock-related KPIs and propose corrective actions

• 2+ years of experience in operations, experience in a luxury environment preferred
• Effective written and verbal communication skills, and ability to follow both written and verbal policies and directives
• Ability to work with sales teams, asset protection, inventory control, and liaise with corporate
• Ability to effectively analyze information and problem-solve
• Ability to multi-task with accuracy, and attention to detail
• Very organized, rigorous, and reliable, and able to anticipate, organize, and prioritize the activities of a team
• Service-oriented, proactive in proposing improvements and supporting other team members
• Experienced with technology to fully utilize internal systems as well as external shipping software programs (Proficient with Excel/ IT Tools)
• Ability to lift between 0-25 lbs. without assistance

experience in a luxury environment preferred

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support and more