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To work in partnership with transport and warehouse colleagues to ensure that incoming and outgoing deliveries are handled and stored correctly and that all relevant records are created and maintained.
Job Responsibility:
Act as key point of contact for despatch and receipt of customer goods, ensuring all products are quality checked, labelled and stored/picked correctly.
Ensure all relevant paperwork is in place for the storage and distribution of goods and company systems are updated
Respond to customer queries, ensuring any discrepancies are recorded, investigated and resolved in a timely manner.
Update relevant records and briefs colleagues on stock movement progress, taking action in consultation with management staff to ensure service standards are consistently met
Conducts regular and ad hoc stock checks, escalating any issues to management in a timely manner so that appropriate action can be taken.
Advises and guides other colleagues where required to ensure all working procedures and processes are complied with
Requirements:
IT literate in Microsoft Office packages and have the ability to compile, analyse and interpret relevant data
Extensive knowledge and application of health and safety procedures
Ability to use initiative and to be so organised that key tasks can be completed fully and on time.
Ability to work to fluid targets and deadlines
High attention to detail and confident to challenge discrepancies
Proven verbal and written communication skills
Proven arithmetic skills
Effective working unsupervised and in a team-based environment
What we offer:
Annual pay review
Company sick pay
Long Service Bonus Payments
Free inhouse job specific training and development