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Proactively manage relationships across all ASOC operations to manage, track, monitor, analyse, control and report on the performance of the mobile CDN network resources using available tools.
Job Responsibility:
Monitoring, tracking, analysis, controlling and reporting of the network performance of the core packet network using all available tools
Support the onboarding of new nodes and interfaces
Stakeholder engagement and relationship management
Ensure data in available tools are at a high level of accuracy – focus on automation
Undertake root cause analysis for complex major incidents and escalated faults
Communicate effectively to internal and external customers
Requirements:
3 year Graduate degree in Engineering, Data Analytics or equivalent diploma
Proven statistical analysis skills
Effective problem-solving skills and ability to collaborate with team members to deliver results
Innovation
What we offer:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies