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The Steward Manager, Anaheim Convention Center, manages the daily kitchen stewarding operations and staff. Responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating, China/silverware/glassware inventory management, and food running. Works to continually improve guest and team member satisfaction while maximizing financial performance in all areas of responsibility. Responsible for total maintenance and sanitation in all food production service areas; ensure all food and beverage outlets have sufficient equipment to perform adequately. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and health standards are achieved. Areas of responsibility include overseeing all food preparation, food service, and support areas. Reports directly to the Executive Chef.
Job Responsibility:
Manages the daily kitchen stewarding operations and staff
Manages dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating, China/silverware/glassware inventory management, and food running
Works to continually improve guest and team member satisfaction while maximizing financial performance
Responsible for total maintenance and sanitation in all food production service areas
Ensure all food and beverage outlets have sufficient equipment
Responsible for guiding and developing staff including direct reports
Must ensure sanitation and health standards are achieved
Oversees all food preparation, food service, and support areas
Manages the stewarding function in all kitchen areas to promote overall cleanliness, sanitation, and compliance with regulations
May assist with other duties as needed which may include assisting with food dish-up and completing set-ups
Educates team members on current safety and sanitation issues
Informs management of hazardous situations, emergencies, or threats
Schedule preventative maintenance and repairs as needed
Ensure equipment is prepared and operational for the following day’s work
Determines the minimum and maximum stocks and controls the par stocks of all materials and equipment
Liaise with the Purchasing Department and suppliers
Promotes teamwork and quality service through daily communication and coordination with other departments
Provides guidance and direction to steward supervisors, including setting goals, performance standards, and monitoring performance
Provides information to executive teams, managers and supervisors, team members, and subordinates
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Works to meet or exceed goals provided by Executive Chef
Review staffing levels to ensure guest service, operational needs, and financial objectives are met
Understands team members’ positions well enough to perform duties in their absence
Manages team members' progressive discipline procedures
Ensures Aramark and department policies are administered fairly and consistently
Ensures compliance with all food handling and sanitation standards
Ensures team members maintain required food handling and sanitation certifications
Improves service by communicating and assisting individuals
Trains steward team members on the fundamentals of maintenance of kitchen equipment, sanitation, organization, and cleaning
Uses computer systems in daily operations
Works with food and beverage managers and keeps them informed of issues
Analyzes information and evaluates results to choose the best solution and solve problems
Performs other duties as required
Attends all necessary training meetings
Requirements:
Ability to stand for extended periods
Ability to walk
Use hands to finger, handle, or feel
Reach with hands and arms
Ability to stoop, kneel, crouch, or crawl
Ability to lift and/or move up to 50 pounds
Work in kitchen areas and ballrooms or hallways with exposure to heat, fumes, and steam
Evenings, holidays, and/or weekend work required
Extended hours and irregular shifts may be required
What we offer:
Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage