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The Steward is responsible for properly washing and sanitizing all tableware, pots & pans, and utensils. S/he will stock all areas with glassware and supplies and burnish all silverware. The Steward will assist in maintaining The Belgrove Resort’s standards. The Steward shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying The Belgrove Resort’s culture.
Job Responsibility:
Ensures dishes are sanitized and available as needed
Always keeps sanitation solutions up to company codes
Washes dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
Place clean dishes, utensils, and cooking equipment in storage areas
Polishes silver and copper
Assists in inventory of china, glassware, and silver
Maintains proper placement and organization of pots, pans, and utensils
Maintains proper storage of dish dollies, glass racks, and flatware
Maintains kitchen work areas, equipment, and utensils in clean and orderly condition
Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, etc.
Sorts and removes trash, placing it in designated pickup areas
Works diligently to avoid breakage and loss
Ensures that all dishes and utensils are properly stocked and stored
Provides general resort information for guests
Maintains an up-to-date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments when necessary
Attends mandatory monthly department meetings and appropriate resort and division meetings
Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks. broken locks, and suspicious persons). Reports all safety incidents to the on-duty supervisor
Acts with responsibility towards all company property, supplies, and equipment
Reports to work on time as designated by the posted schedule
Maintains a professional appearance
Remains alert, courteous, and helpful to the guests and colleagues
Requirements:
Previous upscale hotel experience required
A minimum formal education of a high school diploma
Should have current Food Handlers Certification
Fluency in English both verbal and non-verbal
Excellent customer service focus and communication skills