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Great Western Hospitals NHS Foundation Trust Logo Great Western Hospitals NHS Foundation Trust · Health and Beauty

Sterile Services Supervisor

United Kingdom, Swindon 27485.00 - 30162.00 GBP / Year · Job Posted March 19, 2026
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Job Description

The Supervisor for Sterile Services will have extensive knowledge and skills of requirements for the product in line with the ISO13485 standard. They will also have knowledge of all potential risk to products within a sterile services department. They will support the Production manager and Quality Representative in ensuring staff conform to the departmental Quality Management System, hospital policy and procedures.

Job Responsibility

  • Assess, organise and plan the daily workflow within the Sterile Services and Endoscopy departments to ensure maximum usage of resources
  • Act as a resource to support the technicians to reduce the Departmental and individuals non-conformances
  • Conduct regular one to one meetings with staff and provide feedback to the Production Manager
  • Deputise for the Production Manager in their absence with the support of the Operational Manager
  • Root cause and report on incidents relating to product and staff
  • Ensure the efficient and effective operation of the department
  • Assess, plan, organise and manage own workload and the workload of others using the departmental traffic light reporting system
  • Responsible for the day-to-day supervision and co-ordination of staff within the department
  • Provide and receive complex information and to facilitate effective communication with both departmental staff and customers
  • Provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals
  • Responsibility and authority for resolving day-to-day problems and queries arising from customers and supporting the Production Manager with more complex complaints investigation

Requirements

  • Good general education with English and Maths to GCSE standard or equivalent
  • Educated to diploma level or NVQ 3, City and Guilds certificate level in a relevant subject or equivalent
  • Experience of working with a surgical instrument decontamination unit and Endoscopy Unit
  • Working experience of a Quality Management System and Standard Operating Procedures
  • People management experience

Nice to have

  • Certificate in Quality Assurance
  • Member of the institute of decontamination sciences
  • Recognised Health & Safety Qualification
  • Certificate in Clean Room working or equivalent in house competencies and training to this level
  • HR experience of Managing - Sickness Absence
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