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The Supervisor for Sterile Services will have extensive knowledge and skills of requirements for the product in line with the ISO13485 standard. They will also have knowledge of all potential risk to products within a sterile services department. They will support the Production manager and Quality Representative in ensuring staff conform to the departmental Quality Management System, hospital policy and procedures.
Job Responsibility:
Assess, organise and plan the daily workflow within the Sterile Services and Endoscopy departments to ensure maximum usage of resources
Act as a resource to support the technicians to reduce the Departmental and individuals non-conformances
Conduct regular one to one meetings with staff and provide feedback to the Production Manager
Deputise for the Production Manager in their absence with the support of the Operational Manager
Root cause and report on incidents relating to product and staff
Ensure the efficient and effective operation of the department
Assess, plan, organise and manage own workload and the workload of others using the departmental traffic light reporting system
Responsible for the day-to-day supervision and co-ordination of staff within the department
Provide and receive complex information and to facilitate effective communication with both departmental staff and customers
Provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals
Responsibility and authority for resolving day-to-day problems and queries arising from customers and supporting the Production Manager with more complex complaints investigation
Requirements:
Good general education with English and Maths to GCSE standard or equivalent
Educated to diploma level or NVQ 3, City and Guilds certificate level in a relevant subject or equivalent
Experience of working with a surgical instrument decontamination unit and Endoscopy Unit
Working experience of a Quality Management System and Standard Operating Procedures
People management experience
Nice to have:
Certificate in Quality Assurance
Member of the institute of decontamination sciences
Recognised Health & Safety Qualification
Certificate in Clean Room working or equivalent in house competencies and training to this level