This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As we continue to grow, we are strengthening our sales team with a Sales Account Manager, strengthening our customer relations and expanding our customer base. The role operates within the Commercial team at Stegra and is accountable for customer relationships and the development of business opportunities, including commercial and contractual arrangements, across Europe for the accounts and prospects assigned to the incumbent. Together with our customers we are leading the green transition. We enter with new sustainable products into a typically commodity market that has largely been looking the same for decades. We are already influencing customer behavior and strategy through creating close partnerships with our customers. The Sales Account Manager is part of the Commercial Team, reporting to the Head of Sales.
Job Responsibility:
Relationship management and contact map management of existing customers and leading the onboarding and ramp-up process for a group of customers
Prepare implementation plans with the assigned accounts for Europe and act as interface across functions ensuring a robust implementation
Set up and implement performance reviews internally & externally and implement any necessary interventions for the assigned accounts
Create opportunities to grow the volume and profitability of the accounts ie. by extending the scope, geography, product offer, etc.
Set up and manage regular Customer Account Meetings with relevant internal functions, marketing, Technology, Supply Chain, etc.
Set up a Customer governance structure per account including regular performance meetings with the assigned accounts tracking performance and operational kpi’s and making agreed interventions. Ensure account plans are regularly updated
Build a strong sales funnel of prospective customers who value CO2-free steel and are leaders of sustainability in their respective marketplaces
Manage pre-sale negotiations and expectations both internally and externally
Lead the drafting of contracts with the support of the legal team
Assist the qualification processes, together with operations and technical service
Actively engage in market intelligence regarding supply, demand, and pricing trends
Provide monthly, quarterly, and annual forecasts of sales plans for the assigned market as required
Multi-task in a fast-paced environment with keen problem solving and creative thinking
Requirements:
Enthusiastic drive to transform the steel industry into a more sustainable business
Minimum Bachelor's degree in a business or engineering related field
Experience in managing regional/transnational key accounts, negotiating long term contracts. Steel experience and/or Automotive OEM experience preferred
Ability to operate at a mid-senior level within customer organisations and manage stakeholders effectively
Ability to think strategically and ability to translate into opportunities and solutions for mutual benefit with the accounts
Fluency in English is required, ideally proficient in additional languages as well
High degree of professional ethics and integrity, with sound judgement and ability to analyze situations and information