Steel customer service team Job at STEEL SAI GON (HCMC)

Online Lead & Customer Care Executive

To ensure fast, professional, and consistent online customer responses while opt...

Location

Vietnam , Ho Chi Minh City

Salary:

8000000.00 VND / Month

STEEL SAI GON

Expiration Date

Until further notice

Requirements

Minimum 6 months - 1 year of experience in Customer Service, Telesales, Sales Admin, Online Sales, or similar roles
Strong written and verbal communication skills in Vietnamese
basic English communication is an advantage
Ability to manage multiple conversations simultaneously with good organization and follow-up skills
Detail-oriented, responsible, and customer-service minded

Job Responsibility

Respond to inquiries from new customers across all online channels (Facebook, Instagram, Website, Zalo, etc.)
Provide basic consultation, qualify customer needs, and accurately categorize leads
Assign and transfer leads to the appropriate Sales team based on location
Ensure fast response times and a premium communication experience aligned with STEEL brand standards
Re-engage and follow up with existing leads that have not yet converted, using provided scripts and guidelines
Execute cold email and/or message outreach to customer databases collected from offline activities (events, workshops, partnerships, etc.)
Track customer responses and regularly update lead statuses in the system
Prepare and update daily, weekly, and monthly lead reports
Work closely with Sales and Marketing teams to improve lead handling efficiency and customer experience
Proactively suggest improvements to response scripts and online customer care workflows

What we offer

Full social, health, and unemployment insurance in accordance with Vietnamese labor regulations
Complimentary access to STEEL’s premium training and recovery facilities
Professional, dynamic working environment with exposure to high-end clients
Clear opportunities for growth into Sales, CRM, or Operations roles

Fulltime

Maintenance Technician

The Maintenance Technician is responsible for routine planned and breakdown main...

Location

United States , Rockford

Salary:

32.00 USD / Hour

Owens Corning

Expiration Date

Until further notice

Requirements

Schooling and/or certifications in maintenance /electronics related field is required
Electromechanical Technology, Automated Systems, Mechatronics, or other Industrial Maintenance related fields
Minimum High School Diploma or GED Equivalent is required
Industrial mechanical experience and knowledge (bearings, gearboxes, conveyors, chain drives, etc.)
Must be able to read, write, and speak English
Must be able to understand verbal and written instructions
Must possess strong communication and organizational skills
Must have the ability to multi-task and must have a critical eye for inspections
Must have strong internal and external customer service skills
Must work well in team environment

Job Responsibility

Develop and maintain a working knowledge of the process, process equipment, controls, and spare parts
Develop troubleshooting skills and techniques for the equipment and controls
Perform routine and nonroutine industrial maintenance tasks
Utilize our computer maintenance management system (SAP) to maintain and enter documentation from all work orders
Learn and comply with all Owens Corning safety policies along with all other plant rules
Maintain a clean, orderly work area that is in compliance with 5S standards
Maintain high level of attendance
All other duties as assigned or needed

What we offer

Quarterly VIP Bonuses
Multiple comprehensive Medical, Dental, Vision & Prescription options
Healthy living incentives and rewards
Paid Time Off
401k Retirement Savings Plan & Employee Stock Purchase Plan
Company Paid Basic Life Insurance & Short-Term Disability
$1500.00 Sign On Bonus after 90 days
$1500.00 after 180 days

Fulltime

Welding Workshop

Hands-on welding specialist role. Ideal for curious & mechanically minded people...

Location

New Zealand , Tauranga, Bay of Plenty

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Comply with Motion Australia Policies (e.g., Code of Conduct, D&A Policy) and actively promote a safe working environment per OSH requirements
Trade qualified with proven stainless steel TIG and purge welding experience
basic lathe skills and ability to interpret engineering drawings
Experience in a manufacturing environment
forklift license is advantageous
full and current driver’s license required for travel between branches
Strong written and verbal communication skills
maintain professional, positive, and team-based internal and external relationships
Customer-centric with excellent engagement skills, demonstrating energy, initiative, teamwork, collaboration, respect, and a continuous improvement mindset

Job Responsibility

Collaborate with manufacturing and distribution teams to manage orders efficiently and provide delivery updates
Receive, validate, and process customer orders accurately, with attention to details, ensuring excellent service and adherence to Motion Welding Process -complaint to ASME IX Standard
Weld, assemble, and test hoses to customer specifications, maintaining detailed testing records
Promote and maintain a safe working environment according to OSH requirements and company policy
Manage workshop stock levels efficiently and ensure timely servicing and repairs of equipment like pumps and reels
Monitor job costings to ensure accuracy and customer satisfaction
Utilize various hose assembly techniques including hydraulic crimping and tig welding of stainless-steel parts
Inspect finished products to ensure compliance with specifications and regulations
Maintain professional, clear, and appropriate communication with internal and external customers, delivering polite and respectful service
Attend training and development sessions as directed and assist other staff to provide exceptional customer service

What we offer

Attractive package & tools of the trade
The opportunity to join a progressive global company
Ongoing training and career development
we genuinely care about supporting you to reach your full potential
An inclusive culture that embraces the diversity of our people
Free flu shots and counselling services with our Employee Assistance Program
group discounts

Fulltime

Health Consultant

Join STEEL as a Health Consultant where you'll bridge the gap between marketing ...

Location

Vietnam , Ho Chi Minh City

Salary:

Not provided

STEEL SAI GON

Expiration Date

Until further notice

Requirements

Personal fitness experience and enthusiasm
Strong interpersonal and communication skills
Results-driven mindset
Digital literacy and social media savvy
Multilingual proficiency (English required, Korean/Chinese advantageous)
Minimum height requirement (Men: 170cm+, Women: 160cm+)
Experience in fitness, sales, or customer service
Passionate about fitness and healthy living
Strong team player with collaborative spirit
Self-motivated with entrepreneurial mindset

Job Responsibility

Conduct comprehensive fitness consultations
Design personalized membership solutions
Guide clients through STEEL's service offerings
Maintain relationships with existing members
Achieve monthly sales targets
Build and nurture potential client database
Collaborate with Fitness & Marketing teams
Participate in marketing initiatives and events
Develop personal and STEEL brand presence on social media
Represent STEEL at fitness community events

What we offer

Competitive base salary
Performance-based commissions
Bi-annual performance reviews
13th month bonus
Comprehensive training in fitness & nutrition
Sales and communication skills development
Clear career advancement pathway
Access to top fitness professionals
Full insurance coverage (Social, Health)
Annual health check-ups

Fulltime

F&dt Engineer

Airbus Commercial Aircraft is looking for a F&DT Engineer to support the airline...

Location

United States , Wichita

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor Science/Engineering (BSc/BEng) degree
9 years Engineering experience in an airline/OEM/MRO environment preferred, with knowledge of aircraft structure (design, fatigue, materials…) and structural repairs, or mechanical
Ability to read and interpret engineering drawings, bills of material, technical documentation / manuals (SRM, SB, IPC…)
Knowledge of maintenance repair practices, equipment and ways of working
Communicate effectively, both verbally and in writing to team and business partners worldwide including ability to discuss at working level within Airbus to customers in case of reporting / escalation / etc.
Ability to take initiative, proven high motivation and flexibility to work in a highly demanding environment
Professional interpersonal skills, ability to work with multidisciplinary teams in a collaborative team environment with a diverse international workforce
Airline or Maintenance and Repair Organization (MRO) experience is highly regarded
Authorized to Work in the US
Physical Requirements: Onsite or remote: Onsite a minimum of 90% of the time at the Wichita Engineering office

Job Responsibility

Support the airline in-service fleet on repairs of aircraft structure and is responsible for quality justifications from a fatigue and damage tolerance point of view in a timely manner
Performing complex F&DT analysis for metallic parts while working in close collaboration with design and static stress colleagues to provide repair solutions
Use of both classical hand calculations and computer techniques to develop efficient repair solutions to satisfy airworthiness requirements and customers (Airlines/MROs)
To be a supportive team player within the In-Service Daily Repair and/or Major Repair teams
Learn and support simple to routine repair tasks
Review and interpret damage reports of aircraft structures from the Maintenance Repair Organization and develop quality repair solutions with little support
Create or modify technical documents such as: Technical Communications, Technical Dispositions, Repair Instructions, Repair Drawings etc. within various Airbus computer based applications with high quality and efficiency
Understand the priorities of assignments and how this affects workflow
Interface repair requirements with customers and suppliers with a professional attitude
Liaise with Static Stress, Design and other appropriate Airbus departments to come up with optimum repair solutions for the airline customer

Fulltime

New

Logistics Clerk

We are looking for a dedicated Logistics Clerk to join our team in Houston, Texa...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in import/export logistics or an associate degree in Logistics, Supply Chain, Business, or a related field
Proficiency in SAP and Microsoft Office Suite, including beginner-level Excel and intermediate-level Outlook
Strong organizational skills and the ability to prioritize multiple tasks in a fast-paced environment
Excellent communication skills, both written and verbal, suitable for an international setting
Familiarity with Teams and a high level of adaptability to various work environments
Detail-oriented mindset with a commitment to accuracy and compliance
Customer service-oriented approach with a respectful and attentive demeanor

Job Responsibility

Verify and consolidate export documentation, including invoices, bills of lading, inspection certificates, and packing lists, ensuring accuracy and consistency
Coordinate vessel arrivals with international logistics hubs and local shipping agents to facilitate seamless importation
Prepare and submit required forms and documents in a timely manner to avoid fines and ensure compliance
Generate and distribute internal shipping documents, such as steamer sheets, to relevant parties including trucking companies, terminals, customers, and customs brokers
Create and manage steel licenses and other necessary import-related documentation
Process goods and services receipts accurately within the established system
Provide updates to sales teams and customers regarding order statuses and delivery timelines
Collaborate effectively with stakeholders to maintain low inventory levels and support customer needs
Ensure adherence to all import regulations and company standards
Support administrative tasks related to logistics and document scanning as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Project Engineer

This is a FlexSteel position and is located in Houston, TX. Provides technical a...

Location

United States , Houston

Salary:

Not provided

Cactus Wellhead LLC

Expiration Date

Until further notice

Requirements

Bachelor’s Degree (B.S.) in Engineering or Science
Registration as a Professional Engineer highly desirable
Highly computer literate in Microsoft, graphical, and online products
Ability to operate within a multi-tasking dynamic team environment
Ability to effectively present information and communicate at all levels
Ability to work to tight deadlines

Job Responsibility

Educate prospective customers about the superior benefits of FlexSteel flexible steel pipe
Offer market comparisons of competitors to demonstrate the advantage of choosing FlexSteel
Provide intensive pre-sales technical consulting to Sales staff and prospective clients, participating in conference calls and possible site visits with account executives
Document all customer questions to ensure immediate follow-up on all outstanding issues
Consult with the account executive during the proposal process to ensure that all technical information and recommendations address customer requirements
Supporting Account Management, Marketing, and customers to ensure features are understood and how they might increase the value of new pipelines or rehabilitation applications
Perform pipeline engineering calculations to support current and potential customer projects
Project Manage development and qualification of solutions to support new market areas including fluid compatibility testing, new applications testing, and integrity management tools/programs
Provides product support to customers from sales inquiry through product installation and commissioning
Provides support as needed to customers and Field Services team to address unplanned installation and operating conditions

Fulltime

Inside Sales Representative

We are looking for a motivated and results-driven Inside Sales Representative to...

Location

United States , Gardena

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of sales experience with a proven track record of generating revenue, preferably in metal sales or manufacturing
Familiarity with industries such as aerospace, defense, medical, semiconductor, hydraulics, oil & gas, or industrial equipment
Knowledge of metal alloys, including aluminum, stainless steel, alloy steel, carbon/tool steel, and titanium, is preferred
Experience with machining processes like turning, drilling, and milling is a plus
Strong skills in sales presentations, effective communication, and relationship management
Proficiency in utilizing company systems for quoting and sales processes
Demonstrated reliability, organization, and ability to work collaboratively in a team environment
Positive attitude and commitment to delivering high-quality results

Job Responsibility

Conduct proactive outbound sales calls to existing, dormant, and potential customers to identify and secure new business opportunities
Prepare and manage quotes, orders, RMAs, and related documentation efficiently within the company's system
Deliver exceptional customer service by handling order management, providing timely follow-ups, and resolving issues effectively
Collaborate with Production Control, Engineering, and other departments to ensure accurate delivery schedules and customer satisfaction
Research and source vendors and materials for external processing requirements
Maintain detailed and accurate records, process necessary paperwork, and create job travelers as required
Foster customer retention and drive referrals by maintaining consistent and effective communication
Represent the company at trade shows and participate in other sales-related events as needed
Execute additional tasks and responsibilities as assigned to support team objectives

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Steel customer service team

STEEL SAI GON

Location:
Vietnam , HCMC

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Online Lead & Customer Care Executive

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Steel customer service team

STEEL SAI GON

Location:Vietnam , HCMC

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Steel customer service team

Online Lead & Customer Care Executive

Maintenance Technician

Welding Workshop

Health Consultant

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Inside Sales Representative

Location:
Vietnam , HCMC

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
January 25, 2026