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This position is responsible for taking orders, serving drinks and food, acting as cashier, and ensuring that guests are taken care of during their meal. Performs all functions in accordance with applicable federal/state/local laws, as well as gaming regulation pursuant to the NIGC Minimum Internal Control Standards, State Gaming Compact, and all Policy and Procedure, Tribal Internal Controls Standards, as it pertains to the gaming operations, the mission and objectives of the Otoe-Missouria Tribe and the Otoe-Missouria Development Authority.
Job Responsibility
Taking orders
serving drinks and food
acting as cashier
ensuring guests are taken care of during their meal
greet guests and team members eagerly
maintain proactive guest service approach
assist with guest questions regarding promotions and events
maintain attendance
perform all duties in accordance with company policies, gaming regulations, and applicable laws
Requirements
Prior customer service in a fast-paced environment preferred
excellent customer service/communication skills
high school diploma or GED
at least six months server experience in a full-service bar and/or restaurant preferred
available to work required schedule including nights, weekends, holidays, and overtime
able to multi-task
must know menu items and daily specials
basic knowledge of POS systems
ability to pass a drug test
obtain and maintain a gaming license
obtain Liquor License (may be required)
Food Handlers Certification
ability to lift at least 20 lbs and push/pull/drag up to 50 lbs