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Business Insights & Decision Support will use data to help the business make better decisions across Quality, Software & Services, and Engineering. This role focuses on interpreting analyses, generating insights, and telling the story behind the numbers, rather than heavy coding or data engineering. The ideal candidate is comfortable working with data, but excels at translating results into clear recommendations for business partners.
Job Responsibility:
Partner with business stakeholders to clarify questions, frame problems, and define success metrics
Translate ambiguous business issues into structured analytical questions and practical approaches
Use BI tools (e.g., Power BI, Tableau) and statistical methods (e.g., hypothesis framing, sampling, segmentation, variability) to explore data and identify trends, patterns, and anomalies
Develop and interpret descriptive and diagnostic analyses (e.g., trends over time, segmentation, cohort analysis, root cause analysis)
Connect analytical findings to business context and clearly explain “what this means” and “what to do next.”
Synthesize analyses into clear narratives and executive-ready communications tailored to non-technical audiences
Communicate trade-offs, limitations, and assumptions in a way that supports sound decision-making
Facilitate discussions around insights, align actions, and track follow-up results
Identify opportunities to improve data quality, metric definitions, and reporting consistency in partnership with IT/data engineering
Document analytic approaches, business logic, and metric definitions for reuse and transparency
You build predictive models and machine-learning algorithms
You analyze large amounts of information to discover trends and patterns
Undertake preprocessing of structured and unstructured data
Monitor and sustain model effectiveness
Combine models through ensemble modeling
Present complex information using data visualization techniques
Propose solutions and strategies to business challenges that drive business impact
Requirements:
7+ years of experience
BA or BS in relevant field or equivalent real-world experience
Solid understanding of statistical concepts applied to business decisions (e.g., distributions, sampling, variability, correlation vs. causation, and practical significance)
Demonstrated ability to interpret data and explain insights to non-technical audiences
Strong written and verbal communication skills, with experience creating clear, concise presentations for stakeholders
Experience in a business-facing analytics role supporting operations, product, quality, or customer experience
Experience working with large or complex datasets and collaborating with data engineers/IT for data access and structure (without needing to own pipelines)
Proven cloud experience and familiarity with at least one cloud platform (Azure preferred)
Business Acumen: Ability to quickly understand business processes and connect insights into financial and operational outcomes
Critical Thinking: Comfortable challenging assumptions, probing for root causes, and weighing multiple explanations
Data Storytelling: Skilled at turning analyses into clear narratives with a logical flow from question → approach → findings → implications → recommendations
Collaboration: Works effectively with cross-functional partners, including business leaders, IT, and data engineering
Action Orientation: Focused on outcomes and decisions, not just reports
drives follow-through on insight-driven actions
Nice to have:
Master's degree in Statistics, Mathematics, Industrial Engineering, or Business Analytics
Experience in manufacturing, automotive, or industrial environments, or other data-rich operational settings
Experience with tools such as Databricks, python, and SQL
What we offer:
Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave
Healthcare, dental and vision benefits including health care spending account and wellness incentive
Life insurance plans to cover you and your family
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement
GM Vehicle Purchase Plan for you, your family, and friends