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Statement of Work Specialist

United States of America 60000.00 - 64000.00 USD / Year · Job Posted June 16, 2026
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Job Description

The contents of this role profile outline the role and responsibilities of the SOW Specialist and should be reviewed in conjunction with the Delegation of Authority, Organization Design Principles, RACI and Leadership attributes. We are seeking a dedicated and detail-oriented SOW Specialist to join our dynamic team. This role involves managing the Statement of Work (SOW) fulfillment process, supporting hiring managers, and ensuring seamless onboarding and offboarding of SOW consultants. The ideal candidate will possess excellent customer service skills, a strong understanding of the staffing industry, and the ability to thrive in a fast-paced environment.

Job Responsibility

  • Maintain SOW fulfillment via phone, email, and VMS online management application
  • Assist hiring managers in SOW bidding/RFx, onboarding, and extension management of SOW consultants
  • Partner with the Bartech Program Director and interact daily with the client SOW Analyst
  • Provide Level One support for hiring managers and suppliers using the VMS tool, focusing on in-person meetings
  • Support SOW consultant onboarding, invoicing approval, and offboarding
  • Act as a liaison between customers and suppliers to administer the RFP/SOW engagement process
  • Track customer progress in fulfilling open SOW requirements, including content development and recommendations for deliverables, SLAs, penalties, and payment characteristics
  • Escalate troubled requisitions to the Guidant Global Program Director as needed
  • Maintain a professional appearance and presentation, and remain calm under pressure

Requirements

  • Understanding of the staffing industry, VMS, and the difference between SOW and contingent workforce management
  • Exceptional customer service skills
  • Excellent written and verbal communication skills
  • Proficiency in MS Office Suite, especially Excel
  • knowledge of Visio is a plus
  • Ability to prioritize multiple tasks effectively
  • Strong problem-solving skills and the ability to present recommendations to all levels of management
  • Ability to build positive team spirit
  • 3+ years of MSP/VMS experience
  • procurement experience is highly preferred
  • Bachelor's degree or a combination of education and experience

Nice to have

  • procurement experience is highly preferred
  • knowledge of Visio is a plus

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