Stakeholder Manager - Witness Service Job at Victim Support (London)

Services Manager

The Services Manager plays a critical role in leading all technical services del...

Location

Australia

Salary:

Not provided

Hickory

Expiration Date

Until further notice

Requirements

Possess tertiary qualifications in Building and Construction, Engineering or a related discipline
Demonstrated prior experience in Data Centre construction
Exhibit excellent communication and adept relationship management skills
Display outstanding attention to detail, effective time management, and organizational abilities
Be assertive yet diplomatic in holding stakeholders accountable, particularly in matters of time, cost, safety, and quality
Lead by example and inspire and mentor direct reports
Show the capability to work independently and take initiative when necessary
Ability to effectively collaborate within a team and contribute as required
Proficiency in developing conceptual designs and coordinating them with relevant parties
Skillful in prioritizing tasks to meet project needs

Job Responsibility

Management of the early services design process from pre-planning through to construction
Provide guidance and advice on design implications during pre-construction phase and on build feasibility issues
Provide advice on value management and project specifications
Assist in tendering and subcontracting main services trades, including detailed input into subcontract scope, scope gaps, all opportunities and risks
Develop and implement detailed programs of work for all Services disciplines
Assist in procurement of all long lead time equipment from early procurement to management of delivery and install on site, including attendance at factory witness testing if required
Manage trade packages for all Services disciplines from start to finish where necessary
Lead a services team in all disciplines by example, motivate and mentor direct reports
Appropriately delegate tasks to direct reports and ensure that relevant information is communicated enabling them to effectively carry out their functions
Assist with the services coordination between mechanical, electrical, hydraulic, fire, security, and controls disciplines

What we offer

Work-Life Balance: Enjoy a balanced work-life schedule with a standard 5-day work week
Novated Leases: Take advantage of novated leasing options to maximize your salary and enjoy tax savings on vehicle expenses
Family-Friendly Policies: Receive paid parental leave to support your family needs
Employee Wellbeing: Access our Employee Assistance Program (EAP) for valuable support and resources
Diverse Opportunities: Gain exposure to a wide range of roles and industry leaders in our leading market company

Fulltime

New

Team Leader - Witness Service Outreach

It’s an exciting time to join Victim Support, as we prepare to begin delivery of...

Location

United Kingdom

Salary:

30171.60 GBP / Year

Victim Support

Expiration Date

April 06, 2026

Requirements

A strong understanding of the criminal justice system and the impact of crime on victims and witnesses
Experience delivering services in demanding environments with a focus on customer experience and service excellence
Experience providing guidance, support, or crisis management to staff or service users
Strong communication, negotiation, and advisory skills, both written and verbal
The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices
Experience gathering, analysing, and reporting information from multiple sources
Sound IT skills, including the use of Microsoft Office and case management systems
Commitment to safeguarding, equality, diversity, and inclusive practice

Job Responsibility

Lead the delivery of the Witness Service within the community, ensuring a high‑quality, safe, and consistent service for all witnesses
Line‑manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing
Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals
Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards
Manage rotas, resource planning, and service coverage across the area
Promote excellent communication across teams, facilitating team meetings and sharing learning
Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners
Foster an inclusive, trauma‑informed, person‑centred approach that recognises diverse needs and vulnerabilities
Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses

What we offer

Flexible Working Options – including hybrid working where applicable
Generous Annual Leave – 28 days plus Bank Holidays, with options to buy or sell leave
Birthday Leave – an extra day off to celebrate your birthday
Pension Plan – 5% employer contribution
Enhanced Allowances – enhanced sick, maternity and paternity pay
Exclusive Discounts – high street, holidays, gyms, entertainment, and more
Financial Wellbeing Support – access to salary deducted finance and guidance
Wellbeing Resources – employee assistance programme and wellbeing support
EDI Networks – opportunities to engage in colleague groups promoting equity and inclusion
Sustainable Travel Schemes – Cycle to Work and season ticket loans

Fulltime

New

Team Leader - Witness Service

This role to provide maternity cover for up to 1 year working 30 hours per week ...

Location

United Kingdom , Medway

Salary:

24969.60 GBP / Year

Victim Support

Expiration Date

April 03, 2026

Requirements

A strong understanding of the criminal justice system and the impact of crime on victims and witnesses
Experience delivering services in demanding environments with a focus on customer experience and service excellence
Experience providing guidance, support, or crisis management to staff or service users
Excellent communication, negotiation, and advisory skills, both written and verbal
The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices
Experience gathering, analysing, and reporting information from multiple sources
Sound IT skills, including the use of Microsoft Office and case management systems
Commitment to safeguarding, equality, diversity, and inclusive practice

Job Responsibility

Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses
Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing
Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals
Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards
Manage rotas, resource planning, and service coverage across the court cluster
Promote excellent communication across teams, facilitating team meetings and sharing learning
Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners
Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities
Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses

What we offer

Flexible Working Options – including hybrid working where applicable
Generous Annual Leave – 28 days plus Bank Holidays, with options to buy or sell leave
Birthday Leave – an extra day off to celebrate your birthday
Pension Plan – 5% employer contribution
Enhanced Allowances – enhanced sick, maternity and paternity pay
Exclusive Discounts – high street, holidays, gyms, entertainment, and more
Financial Wellbeing Support – access to salary deducted finance and guidance
Wellbeing Resources – employee assistance programme and wellbeing support
EDI Networks – opportunities to engage in colleague groups promoting equity and inclusion
Sustainable Travel Schemes – Cycle to Work and season ticket loans

Parttime

New

Operations Manager - Witness Service

Victim Support is seeking a confident, organised, Operations Manager to lead our...

Location

United Kingdom , Gateshead

Salary:

36414.00 GBP / Year

Victim Support

Expiration Date

April 09, 2026

Requirements

A strong understanding of the criminal justice system and the impact of crime on victims and witnesses
Experience delivering services in demanding call centre environments with a focus on customer experience and service excellence
Experience providing guidance, support, or crisis management to staff
Excellent communication, negotiation, and advisory skills, both written and verbal
The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices
Experience gathering, analysing, and reporting information from multiple sources
Sound IT skills, including the use of Microsoft Office and case management systems
Commitment to safeguarding, equality, diversity, and inclusive practice.

Job Responsibility

Lead the delivery of the Witness Service within the RIC, comprising of home workers. Ensuring a high‑quality, safe, and consistent initial contact and assessments for all witnesses
Line‑manage Team Leaders, supporting recruitment, training, development, performance, and wellbeing
Oversee the services provision, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals
Produce accurate and compliant data, audits, reporting, and monitoring of KPIs and quality standards
Oversee resource planning, and service coverage across the RIC comprising of geographically dispersed teams
Promote excellent communication across teams, facilitating reports for meetings and sharing learning
Build and maintain effective relationships with stakeholders, including the WCU, other statutory and voluntary partners
Foster an inclusive, trauma‑informed, person‑centred approach that recognises diverse needs and vulnerabilities
Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.

What we offer

Flexible Working Options – including hybrid working where applicable
Generous Annual Leave – 28 days plus Bank Holidays, with options to buy or sell leave
Birthday Leave – an extra day off to celebrate your birthday
Pension Plan – 5% employer contribution
Enhanced Allowances – enhanced sick, maternity and paternity pay
Exclusive Discounts – high street, holidays, gyms, entertainment, and more
Financial Wellbeing Support – access to salary deducted finance and guidance
Wellbeing Resources – employee assistance programme and wellbeing support
EDI Networks – opportunities to engage in colleague groups promoting equity and inclusion
Sustainable Travel Schemes – Cycle to Work and season ticket loans

Fulltime

Services Coordinator

We are seeking Senior Services Coordinators and Services Coordinators with stron...

Location

Australia

Salary:

Not provided

Hickory

Expiration Date

Until further notice

Requirements

Degree or diploma in Building Services Engineering, Mechanical or Electrical Engineering, or a related discipline
Minimum 5 years’ experience in building services coordination, ideally on large commercial or data centre projects
Strong understanding of mechanical and/or electrical systems, design documentation, and commissioning processes
Proven ability to liaise effectively with consultants, subcontractors, and construction teams
Excellent organisational, communication, and stakeholder management skills
Proficient in reading and interpreting services drawings and using coordination tools such as BIM

Job Responsibility

Coordinate and oversee mechanical, electrical, hydraulic, fire, and other building services throughout design and construction phases
Review and manage services documentation to ensure compliance, constructability, and alignment with project requirements
Drive coordination between structural, architectural, and services trades to resolve clashes and maintain project momentum
Manage procurement of key services packages, including tendering, contract negotiation, and cost tracking
Monitor quality assurance processes to ensure all installations meet specification, safety, and performance standards
Oversee commissioning programs, witness testing, and manage close-out documentation
Liaise with design consultants, subcontractors, and internal teams to ensure project milestones are met
Uphold safety, environmental, and compliance standards across all services activities
Support value engineering and innovation to enhance efficiency and sustainability outcomes
Provide regular reporting on services progress, risks, and coordination outcomes

What we offer

Work-Life Balance: Enjoy a balanced work-life schedule with a standard 5-day work week
Novated Leases: Take advantage of novated leasing options to maximize your salary and enjoy tax savings on vehicle expenses
Family-Friendly Policies: Receive paid parental leave to support your family needs
Employee Wellbeing: Access our Employee Assistance Program (EAP) for valuable support and resources
Travel Perks: Benefit from discounted hotel rates
Expert In-House Team: Collaborate with our dedicated structures and facades team

New

Coproduction Lead

Victim Support is looking for a passionate and skilled Coproduction Lead to driv...

Location

United Kingdom

Salary:

42840.00 GBP / Year

Victim Support

Expiration Date

April 03, 2026

Requirements

Experience developing and applying coproduction or co‑design approaches
Proven ability to facilitate engagement activities with diverse groups
Strong project management and stakeholder engagement skills
Knowledge of safeguarding, trauma‑informed practice and data protection
The ability to produce clear, accessible and impactful written outputs
A commitment to equality, diversity and inclusive practice

Job Responsibility

Lead the planning and delivery of coproduction activity across the Witness Service
Engage directly with witnesses to gather insights that drive service improvements
Produce high‑quality outputs such as summaries, learning products, and design artefacts
Facilitate workshops, engagement groups and prototype testing sessions
Collaborate with cross‑functional teams including digital, data, operations, research and quality
Ensure coproduction approaches are accessible, inclusive, trauma‑informed and safe
Provide expertise in service design tools such as personas, journey maps and blueprints
Support the implementation and evaluation of coproduced solutions in live services

What we offer

Flexible Working Options: Including hybrid working
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
Birthday Leave: An extra day off for your birthday
Pension Plan: 5% employer contribution
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
Wellbeing Support: Employee assistance programme and wellbeing support
Inclusive Networks: Access to EDI networks and colleague cafes
Sustainable Travel: Cycle to work scheme and season ticket loans

Fulltime

Services Engineer

As a key member of the project delivery team, the Services Engineer plays a cruc...

Location

Australia

Salary:

Not provided

Hickory

Expiration Date

Until further notice

Requirements

Degree in Mechanical, Electrical Engineering, or a related discipline
Minimum 5 years’ experience in building services coordination within commercial construction projects
Strong technical understanding of mechanical and or electrical systems, design documentation and commissioning processes
Demonstrated commercial awareness, including cost planning, value management initiatives and variation assessment
Proven ability to liaise effectively with consultants, subcontractors and construction teams to drive coordinated outcomes
Excellent organisational, communication and stakeholder management skills
Proficient in interpreting services drawings and experienced in coordination platforms such as BIM and Revit

Job Responsibility

Coordinate and manage the design and delivery of mechanical, electrical, hydraulic, fire and other building services across design and construction phases
Review services documentation to ensure compliance, buildability and alignment with project requirements
Lead coordination between structural, architectural and services trades to resolve clashes and maintain programme momentum
Manage procurement of key services packages, including tender processes, contract negotiations and cost control
Oversee quality assurance to ensure installations meet specification, safety and performance standards
Develop and manage commissioning programmes, witness testing and completion documentation
Liaise with consultants, subcontractors and internal stakeholders to achieve project milestones
Maintain safety, environmental and statutory compliance across all services activities
Contribute to value engineering initiatives and demonstrate strong commercial awareness of design, including value management strategies, cost planning and variation assessment
Provide regular reporting on services progress, risks and coordination outcomes to senior stakeholders

What we offer

Work-Life Balance: Enjoy a balanced work-life schedule with a standard 5-day work week
Family-Friendly Policies: Receive paid parental leave to support your family needs
Novated Leases: Take advantage of novated leasing options to maximize your salary and enjoy tax savings on vehicle expenses
H-Perks Employee Rewards: Access exclusive discounts, cashback and everyday savings through our internal benefits platform
Employee Wellbeing: Access our Employee Assistance Program (EAP) for valuable support and resources
Diverse Opportunities: Gain exposure to a wide range of roles and industry leaders in our leading market company

Junior Project Manager

The successful individual will support and work with the inhouse project deliver...

Location

United Kingdom , Leeds

Salary:

Not provided

Egis in the UK

Expiration Date

Until further notice

Requirements

Minimum Higher National Certificate (HNC) academic qualification in Electrical Engineering or degree in relevant field
Up to 2 years’ experience practicing as a project engineer, trainee, or graduate engineer
Willingness to travel between work locations, sites, and company/supplier offices
Current and valid UK driving licence

Job Responsibility

Support the assessment and utilisation of company documentation, including project functional specifications
Work in accordance with company and relevant business systems, processes, and procedures
Assist with updating company data and information systems to ensure project data is accurately recorded
Participate in on-site investigations to support project designs
Contribute to the production of cost proposals and technical support for connection quote requests
Aid in the development of project designs and documentation
Support engineering design, feasibility, and technical development work
Assist with specification and ordering of equipment, plant, and services
Participate in witness testing of plant and equipment and attend Factory Acceptance Testing as required
Interface with customers, stakeholders, and internal/external resources

What we offer

Expenses for travel and accommodation incurred for company needs will be paid separately, subject to company allowances and contract terms

Stakeholder Manager - Witness Service

Victim Support

Location:
United Kingdom , London

Category:
Public Sector

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

Expiration:
April 03, 2026

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