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Four Seasons Logo Four Seasons · Hospitality and Tourism

Stagiaire Conciergerie

France, Megeve · Job Posted February 16, 2026
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Job Description

The Concierge Intern assists our experienced Concierges and contributes to creating unique experiences for our guests. The Concierge intern will act as a true ambassador of the hotel and the destination of Megève while learning Conciergerie fundamentals.

Job Responsibility

  • Respond to all guests' requests following and adhering to the Four Seasons Standards of service
  • Handle a wide variety of guest requests with utmost professionalism to achieve maximum guest satisfaction
  • Act as an ambassador for the hotel, displaying a great sense of style and integrity
  • Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Handle incoming and outgoing email, call, packages, and special guests' deliveries
  • Use internal systems and database to correctly record special requests and ensure high-quality follow-up
  • Provide occasional support to the Front Desk team when needed
  • Maintain detailed knowledge of local key occurrences (directions, monuments, activities, restaurants, shopping, slopes…)
  • Display a friendly, courteous and professional attitude in all dealings with guests and employees with an emphasis on fulfilling requests
  • Communicate the guests’ complaints to the management, keeping them well informed as to the issues and actions taken
  • Communicate to all hotel departments any necessary information, guest preferences or requests
  • Work harmoniously and professionally with all colleagues

Requirements

  • Student in hospitality, tourism, or a related field
  • Excellent grooming and impeccable sense of service, with a passion for the guest experience
  • Strong interpersonal skills: patience, tact, empathy, and diplomacy
  • Ability to work under pressure while remaining calm, organized, and detail-oriented
  • Team spirit, integrity, discretion, and a strong sense of priorities
  • Knowledge of or curiosity about the culture, history, gastronomy, and activities of Megève and its region
  • Reading, writing and oral proficiency in the French language
  • Reading, writing and oral proficiency in the English language
  • Ability to multi-task in a high volume and demanding environment
  • Must possess valid French/European work authorisation

What we offer

  • Be a part of a cohesive team with opportunities to build a successful career with global potential
  • Excellent Training and development opportunities
  • Competitive salary & wages
  • A culture that breeds success, and rewards it in many different ways
  • Fully equipped living experience in Staff House
  • Dedicated shuttle service
  • Room provided is either shared or single
  • Monthly housing allowance for those finding own accommodation
  • Various discounts in restaurants, ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions
  • Staff Party
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