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As a key member of the Show Operations team, the Stage Manager is responsible for ensuring the seamless and on-schedule delivery of their assigned scene within the guest journey. This includes the daily oversight of Cast and Backstage and Front Of House Support Teams, and the effective coordination of all technical and scenic elements including props, sound, lighting, and backstage transitions.
Job Responsibility:
Take full ownership of your allocated show scene(s), including FOH and backstage areas, ensuring the highest standard of production values, operational flow, and creative consistency
Manage and maintain technical aspects of the scene, including sound, microphones, and lighting
Rebalance show scene sound levels as needed within parameters set by the Sound and Lighting Design teams
Maintain, reset, and securely store all props associated with your scene
Have a thorough working knowledge of your performance zone and its role within the wider show journey
Supervise and deliver pre-show technical and performance checks, as well as warm-ups and cast notes
Ensure consistent and accurate daily reporting of operational KPIs and performance updates
Actively support and apply LaplandUK’s Accessibility and Inclusion policies across your performance zone
Deliver daily scene briefings to cast and support teams
Address and follow up on guest feedback where relevant to your scene
Collaborate with Directing team & Company Management Team to oversee the delivery of an effective rehearsal process
Accurately record blocking, cues, and cast notes during rehearsals
Create and maintain the prompt book (“the Bible”)
Identify and address operational challenges during rehearsals
Monitor staffing levels across your area
Help build and sustain a professional, positive, and collaborative working culture
Work with HR and Resourcing colleagues to support any recruitment or onboarding needs
Support the Show Operations Leadership Team in identifying and addressing poor performance or attendance
Recognise and encourage good performance, attitude, and reliability among your team
Ensure a safe and secure working environment across your scene
Assist with the coordination of emergency procedures within your area during live performances
Promptly report any accidents, incidents, or near-misses
Requirements:
Previous professional experience working as a Stage Manager within a traditional or immersive theatre environment
Experience with theatre tech is essential, as this role will involve working with mics, sound, lighting and effects
Working knowledge of best Health and Safety practices
An understanding of back of house ticketing systems
A basic knowledge of KPI and customer insight data (e.g. dashboards, surveying and mystery shoppers)
Nice to have:
Excellent communication, interpersonal and diplomacy skills
Bright with a strong sense of initiative
Confident with technology
Flexibility of approach to working environment needs
Ability to work well in a team environment
Positive attitude throughout to ensure a good morale is sustained onsite
Organisational skills and attention to detail
Ability to work under pressure
What we offer:
One free meal per working shift
Free staff parking off site, and shuttle bus service to and from site from local stations and car parks
20% discount on retail items on selected dates
Holiday paid at the end of the contract (12.07% of total hours worked)
Employee engagement events and perks throughout the season
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