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Stage digital sales support

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Alfa Laval

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Location:
Italy , Monza

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The intern will be involved in operational and organizational support related to the Customer Partner Portal, a digital platform dedicated to our Partners and Customers. The Hypercare period is a temporary, high-intensity phase following the go-live, with the goal of: Stabilizing operations and quickly resolving any initial issues; Supporting users in adapting to the new solution; Monitoring system performance and validating data; Managing escalation and triage processes in collaboration with local and central teams.

Job Responsibility:

  • Opening tickets for any issues that arise during the roll-out
  • Supporting communication management with Partners/OEM/System builder
  • Coordinating with Online sales Specialist, Sales and Customer Care teams to ensure effective onboarding
  • Collecting feedback and monitoring performance during the Hypercare phase

Requirements:

  • Good knowledge of digital tools and online platforms
  • Strong organizational and operational management skills
  • Basic knowledge of Microsoft pack
  • Italian and English (intermediate level)
  • Proactivity, attention to detail, ability to work in a team, strong communication skills

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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