Staffing Coordinator Jobs

Aspen Infusion

Location:
United States, Chandler

Category:
Nursing

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Customer Service/Staffing Coordinator is responsible for ensuring that all home infusion cases are staffed for services. Receives requests for home infusion care services from intake/pharmacy and schedules or reschedules as necessary. Other home care services may be required; staffing coordinator will participate in all staffing needs. Confirms and verifies schedules with nursing personnel and verifies that all home care visits are made and confirmed in patients EMR. Responsible for entering and maintaining schedules in the scheduling system and or equivalent. May assist in routing calls, information, and people to the appropriate staff person.

Job Responsibility:

Report any misconduct, suspicious or unethical activities to the Compliance Officer
Represent the company in a professional and courteous manner in all interactions with patients
Receives requests for home care services and schedules/reschedules RN’s as necessary for any changes or needs
Coordinates patient care with all disciplines involved with excellent customer service
Coordinates and communicates patient information necessary for scheduling purposes for nursing services and/or home health needs
Determine correct resolution to patient complaints
take corrective action and monitor results
Documentation is maintained with patient records with all pertinent information as directed
Communicate with the billing department to ensure proper billing to insurance companies, contracts, other third-party payers and patients for all products and services delivered
maintain accurate billing records
Participate in surveys conducted by authorized inspection agencies
Participate in the company’s Performance Improvement program as requested by the Performance Improvement Coordinator
Participate in company committees when requested
Participate in in-service education programs provided by the company
Perform other duties as assigned by the supervisor
Comply with applicable legal requirements, standards, policies, and procedures including, but not limited to the Compliance Program: Code of Conduct, ACHC, HIPAA and Documentation Standards
Maintains a commitment to the values and mission of Aspen Infusion
Performs special projects and other duties as assigned

Requirements:

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Organizational skills sufficient to maintain consistently accurate records
Ability to evaluate options and to make efficient decisions
Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail
Scheduling and or coordination of care experience in the healthcare industry
Strong computer skills

Additional Information:

Job Posted:
December 06, 2025

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Staffing Coordinator