Staff UX Researcher

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. This role is scoped at the Senior or Staff level depending on experience, impact, and ownership. Vetcove is looking for a UX Researcher to drive discovery and product definition for high-impact, complex product areas. This role goes beyond traditional research execution and is deeply involved in shaping what we build, how we build it, and why. You will use user insight, data, and systems thinking to define product strategy, clarify requirements, and guide teams toward the right solutions. This is a highly embedded, hands-on role with significant ownership over product direction. You’ll lead discovery efforts, frame problem spaces, define success metrics, and translate insight into clear product scope and specifications. Working closely with engineering and design, you’ll balance user needs, technical constraints, and business goals to deliver scalable solutions used daily by veterinary professionals.