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Patreon Logo Patreon · IT - Software Development

Staff UX Researcher

United States, San Francisco 216000.00 - 324000.00 USD / Year · Job Posted February 21, 2026
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Job Description

Patreon is looking for a Staff UX Researcher to support our mission of funding the creative class. You'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission. The Research Team at Patreon is made up of a talented group of UX Researchers, Market Researchers and Research Operations.

Job Responsibility

  • Manage and are accountable for multiple complex research programs
  • Navigate ambiguity and uncertainty and produce high-quality research with deep user insights
  • Foster a company-wide culture of research and learning that inspires innovation
  • Own the end-to-end research process, ensuring ethical practices and impactful deliverables
  • Report to the Head of Research and partner with Product, Product Design, Engineering, Data Science, People, and GTM Leadership
  • Look around corners, identify patterns, and connect dots to inspire a broader vision for Patreon’s future
  • Influence strategy and align the organization by clearly presenting complex concepts to leadership

Requirements

  • Bachelor’s degree or equivalent practical experience
  • 8 years of experience in an applied research setting, or similar
  • Experience leveraging a range of qualitative and quantitative research methods and analysis techniques in disciplinary environments
  • Product research experience with 0-to-1 product development

Nice to have

  • Master's degree or PhD in Human-Computer Interaction, Human Factors, Cognitive Science, Statistics, Psychology, Anthropology, or related field
  • Experience in the content creation or entertainment space
  • 7 years of experience working with executive leadership (e.g., Director level and above)
  • 5 years of experience managing projects, and working in a matrixed organization
  • Experience with Artificial Intelligence to conduct and scale research practices
  • Startup experience with passion for working with emerging products

What we offer

  • Equity plans
  • Healthcare
  • Flexible time off
  • Company holidays and recharge days
  • Commuter benefits
  • Lifestyle stipends
  • Learning and development stipends
  • Patronage
  • Parental leave
  • 401k plan with matching
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