Staff UX Researcher Job at Patreon (San Francisco)

Senior UX Designer

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Canada , St. Laurent

Salary:

77200.00 - 143400.00 CAD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Business, Design, Human Factors Engineering, Social Sciences research, or equivalent
5+ years experience
Experience with application of design theories, principles, and concepts to information technology and consumer product and service design
Strong analytical and problem solving skills
Strong understanding and experience in designing and implementing research and data collection plans for user experience testing and acceptance
Evaluating designs and making recommendations for improvements to designs and technology to improve product quality and overall user experience
Ability to effectively communicate user experience data, design proposals and product specifications and negotiate options at management levels

Job Responsibility

Research and designs user experience solutions for products and service lines based on established design principles and in accordance with design strategy, practices, and guidelines
Plans, validates, and implements research methods to test and gather user experience data
analyzes, evaluates, describes, and reports results and recommendations to design stakeholders
Develops and implements user experience design plans, changes, specifications, and reusable design elements for new and existing products
Collaborates with management, internal, and outsourced design and development partners to coordinate design activities, evaluate concepts and offerings, and recommend and implement changes to products or services to improve user experience
Leads a team of other designers and internal and outsourced design and development partners to develop holistic, high- quality user experience solutions for moderate to complex projects, products, and services
Represents the user experience design team for all phases of larger and more-complex development and design projects and programs
Provides guidance and mentoring to less- experienced staff members

What we offer

A salary compétitif et des avantages sociaux importants
Environnement de travail diversifié et dynamique
Équilibre entre vie professionnelle et vie privée et accompagnement au développement de carrière
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Staff Content Designer

Ethos is redefining how people protect the ones they love — transforming an 8-we...

Location

United States

Salary:

126000.00 - 224000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

8+ years of content design, UX writing, product writing or other relevant work
3+ years in a senior or staff-level content role
Demonstrated success designing content systems and frameworks at scale
Experience leading content design for multi-surface consumer products (web, mobile, and email)
Proven ability to influence product direction through language strategy and user insight
Deep understanding of conversion-driven storytelling, particularly in regulated or complex domains (e.g., fintech, insurance, healthcare)
Proficiency in Figma and collaboration tools
A portfolio that demonstrates strategic thinking, cross-functional collaboration, and craft excellence

Job Responsibility

Define and evolve the content design vision and strategy for Ethos’s core product experiences and new product ventures
Partner closely with Product, Design, Research, Brand, Content Design and leadership to align communication across holistic user journeys
Establish the playbooks for supporting products at different lifecycles and evolving Ethos’ content maturity overall
Drive high-impact initiatives across multiple product areas, ensuring content clarity, emotional resonance, and conversion effectiveness
Create scalable frameworks for tone, messaging hierarchy, and microcopy patterns that optimize for clarity, emotional resonance, and product performance
Lead content forward experience projects where narrative helps users navigate nuanced decisions and emotional barriers inherent in purchasing life insurance
Champion accessibility, inclusivity, and transparency through every word and interaction
Guide product designers and product managers in content craft
Contribute to and evolve Ethos’s content design standards, systems, and governance models to ensure consistency across teams
Intake and synthesize key stakeholder feedback to hone designs and achieve alignment across cross-functional partners

Fulltime

New

Staff UX Researcher

At Harvey, we’re transforming how legal and professional services operate — not ...

Location

United States , San Francisco

Salary:

200000.00 - 265000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

8-10+ years of user research experience of digital products in fast-paced, high-growth or technically complex environments
Track record or portfolio of portfolio-level impact
Experience conducting and defining user research methodologies, integrating qualitative and quantitative insights into design and product strategy
Demonstrated ability to navigate and simplify multifaceted, ambiguous problem spaces while maintaining a high bar for execution
Exceptional storytelling and communication skills—capable of influencing cross-functional partners and aligning diverse perspectives
Strong product judgment and business acumen
A collaborative, low-ego approach that helps teams move quickly, thoughtfully, and inclusively

Job Responsibility

Lead Complex Research Programs: Own research strategy for a product area or cross-team initiative
Design and execute end-to-end qualitative, quantitative, and mixed-methods research
Identify patterns across studies and connect insights to product decisions
Shape Product Thinking: Partner closely with Product Managers and Designers to frame the right problems
Influence roadmaps by surfacing unmet user needs, risks, and opportunities
Push teams beyond validation toward deeper discovery
Raise the Bar on Craft: Produce clear, compelling synthesis and storytelling
Model strong research rigor, ethics, and judgment
Mentor mid-level and senior researchers through critique and collaboration
Operate as a Trusted Partner: Act as a go-to researcher for ambiguous or high-stakes problem spaces

What we offer

Offers Equity
Offers Bonus
Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO

Fulltime

New

Staff UX Researcher

At Harvey, we’re transforming how legal and professional services operate — not ...

Location

United States , New York

Salary:

200000.00 - 265000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

8-10+ years of user research experience of digital products in fast-paced, high-growth or technically complex environments
Track record or portfolio of portfolio-level impact
Experience conducting and defining user research methodologies, integrating qualitative and quantitative insights into design and product strategy
Demonstrated ability to navigate and simplify multifaceted, ambiguous problem spaces while maintaining a high bar for execution
Exceptional storytelling and communication skills—capable of influencing cross-functional partners and aligning diverse perspectives
Strong product judgment and business acumen
A collaborative, low-ego approach that helps teams move quickly, thoughtfully, and inclusively

Job Responsibility

Lead Complex Research Programs: Own research strategy for a product area or cross-team initiative
Design and execute end-to-end qualitative, quantitative, and mixed-methods research
Identify patterns across studies and connect insights to product decisions
Shape Product Thinking: Partner closely with Product Managers and Designers to frame the right problems
Influence roadmaps by surfacing unmet user needs, risks, and opportunities
Push teams beyond validation toward deeper discovery
Raise the Bar on Craft: Produce clear, compelling synthesis and storytelling
Model strong research rigor, ethics, and judgment
Mentor mid-level and senior researchers through critique and collaboration
Operate as a Trusted Partner: Act as a go-to researcher for ambiguous or high-stakes problem spaces

What we offer

Offers Equity
Offers Bonus
Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO

Fulltime

New

Staff UX Researcher

Join Vetcove and help modernize the future of veterinary software and the pet pa...

Location

United States

Salary:

90000.00 - 180000.00 USD / Year

Vetcove

Expiration Date

Until further notice

Requirements

Bachelor’s degree in UX, Human-Computer Interaction (HCI), Interaction Design, Computer Science, or a closely related field
5+ years of experience in UX research, product design, product discovery, or a closely related role
Demonstrated ownership over problem definition and solution direction for complex, production software products
Strong ability to synthesize qualitative research, quantitative data, and business context into clear product recommendations and priorities
Proven experience translating insight into product requirements, user flows, wireframes, and detailed specifications
Comfort operating in ambiguity and driving clarity across multiple stakeholders and competing constraints
Technical fluency and experience collaborating closely with engineering on system design, feasibility, and tradeoffs
Experience using product analytics, experimentation, and behavioral data to evaluate outcomes and inform iteration
Excellent communication skills, with the ability to clearly articulate decisions, rationale, and tradeoffs to cross-functional partners
Strong organizational skills and ability to manage multiple, concurrent initiatives with a high degree of ownership

Job Responsibility

Own discovery, research, and problem definition for assigned product areas, identifying high-impact opportunities and shaping product direction
Partner with product and engineering to define product strategy, scope, and success metrics grounded in user needs and business goals
Lead mixed-methods research across the product lifecycle, including interviews, usability testing, surveys, behavioral analysis, and post-launch validation
Synthesize qualitative and quantitative inputs into clear product recommendations, tradeoffs, and priorities
Translate insights into concrete product artifacts, including requirements, user flows, wireframes, interaction models, and acceptance criteria
Drive alignment across design, engineering, and stakeholders by clearly articulating problems, rationale, and proposed solutions
Use analytics, experimentation, and qualitative signals to evaluate outcomes and guide iteration and roadmap decisions
Balance user experience, technical feasibility, and delivery considerations when shaping solutions
Contribute to evolving product discovery, research practices, and documentation as the organization scales

What we offer

100% remote within the USA
Medical, Dental, and Vision Insurance
Automatic 401k contribution
Employee referral program
At home office set up
Bi-annual company retreats
Open vacation policy
Equity
Monthly team events

Fulltime

New

Staff UX/Product Researcher

The Research & Insights team at Strava paves the way towards making confident, u...

Location

United States , San Francisco

Salary:

235000.00 - 260000.00 USD / Year

Strava

Expiration Date

Until further notice

Requirements

6+ yrs of experience in product research and/or user experience (UX) research roles
Expertise and hands-on experience leading end-to-end research studies in the field of Trust & Safety, both in house and with external agencies or university partnerships
An advanced degree in psychology, social sciences, human-computer interaction, cognitive science, statistics, or a related field
A full range of a methodological toolkit that includes both qualitative and quantitative methodologies and solid research expertise
Exceptional communication skills, adept at translating data into actionable insights both verbally and in writing and expertise in data-driven storytelling
Strong product thinking and leadership
Ability to inform and influence strategic direction and senior stakeholders, including exec-level stakeholders
Self-direction and initiative, experience and conviction to advocate for rigorous research
A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings
A proven record of experience working in the field of Trust and Safety, with a priority for products that include Social, Community and User Generated Content

Job Responsibility

Build and lead the research vertical for Trust & Safety and Community Engagement
Identify, prioritize, and lead research roadmaps that have a tangible impact on company and product strategy, user satisfaction and business outcomes
Lead high-visibility research projects, collaborating closely with cross functional partners
Identify best opportunities and practices for socialization of research insights, and forge high-trust relationships with colleagues
Influence cross-functional partners to act on research insights by providing clear, actionable recommendations and relevant business context

What we offer

Offers Equity

Fulltime

Staff Product Designer, Crypto

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Menlo Park; New York; Bellevue

Salary:

187000.00 - 220000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

Proven Expertise: Extensive experience designing for complex, user-focused products at scale, with a strong portfolio that showcases your ability to simplify intricate workflows
Crypto Curiosity: While deep crypto knowledge isn’t required, an eagerness to dive in and understand the space is a must
Inclusive Design Thinking: A strong commitment to creating equitable and accessible experiences that resonate with diverse user groups
Systems Problem Solver: You excel at balancing micro and macro perspectives, creating cohesive design systems that scale
Collaboration Skills: A proven track record of partnering with engineering, product, and research teams to bring ideas to life

Job Responsibility

Lead with Vision: Drive the design strategy and execution for key crypto features and experiences, setting a high bar for design excellence
Shape the Future: Collaborate with cross-functional teams to define how people interact with and understand crypto, simplifying complex systems for diverse audiences
Champion Inclusion: Ensure our designs empower users of all backgrounds, building experiences that are accessible, equitable, and user-friendly
Own End-to-End Design: From research and ideation to prototyping and delivery, you’ll take ownership of crafting seamless, impactful designs
Mentor and Inspire: Provide guidance and leadership within the design team, fostering collaboration, growth, and innovation

What we offer

Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

User Experience (UX) Researcher

We are looking for a skilled User Experience (UX) Researcher to join our team in...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in UX research, particularly in qualitative methods such as interviews and usability testing
Strong knowledge of user testing platforms and tools, including remote testing solutions
Familiarity with user journey mapping and creating user scenarios
Ability to synthesize complex data into clear and actionable insights
Excellent communication skills for conducting workshops and presenting findings
Experience working in or researching within the restaurant or catering industry is preferred
Proficiency in designing test plans and facilitating user-led prototype evaluations
Ability to work collaboratively within cross-functional teams, including product managers and designers

Job Responsibility

Conduct in-depth research to understand the workflows and daily activities of target users, including restaurant operators, store managers, and corporate staff
Develop structured interview guides and lead stakeholder workshops to gather and refine requirements
Analyze findings from stakeholder interactions and translate them into actionable insights for product teams
Design and execute concept tests and usability test plans to evaluate prototypes and design concepts
Facilitate both in-person and remote testing sessions, ensuring effective communication of results to product managers and designers
Utilize tools like Teams and UserTesting.com to conduct remote usability tests when necessary
Collaborate with product teams to validate design decisions based on user feedback
Adapt to evolving project needs, taking on additional responsibilities as required
Ensure alignment between user research findings and business objectives to drive successful outcomes

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Staff UX Researcher

Patreon

Location:
United States , San Francisco ▼
New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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