Staff UX/Product Researcher

• Build and lead the research vertical for Trust & Safety and Community Engagement
• Identify, prioritize, and lead research roadmaps that have a tangible impact on company and product strategy, user satisfaction and business outcomes
• Lead high-visibility research projects, collaborating closely with cross functional partners
• Identify best opportunities and practices for socialization of research insights, and forge high-trust relationships with colleagues
• Influence cross-functional partners to act on research insights by providing clear, actionable recommendations and relevant business context

• 6+ yrs of experience in product research and/or user experience (UX) research roles
• Expertise and hands-on experience leading end-to-end research studies in the field of Trust & Safety, both in house and with external agencies or university partnerships
• An advanced degree in psychology, social sciences, human-computer interaction, cognitive science, statistics, or a related field
• A full range of a methodological toolkit that includes both qualitative and quantitative methodologies and solid research expertise
• Exceptional communication skills, adept at translating data into actionable insights both verbally and in writing and expertise in data-driven storytelling
• Strong product thinking and leadership
• Ability to inform and influence strategic direction and senior stakeholders, including exec-level stakeholders
• Self-direction and initiative, experience and conviction to advocate for rigorous research
• A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings
• A proven record of experience working in the field of Trust and Safety, with a priority for products that include Social, Community and User Generated Content
• Excitement and love for the Strava product, business and mission
• Ability to pivot and be flexible, finding a balance between highly rigorous research with the realities of working in a late stage startup

Experience with conducting research with teens and young adults

Offers Equity