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Staff User Researcher

United States, Palo Alto 170000.00 - 185000.00 USD / Year · Job Posted February 12, 2026
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Job Description

At Wealthfront, we’re on a mission to build a financial system that favors people, not institutions. Achieving this monumental mission requires us to deeply understand our current and future clients, as they save and invest with us. Financial technology involves some of the most complex research questions in our field, pertaining to areas like trust, motivation, and elaborate decision-making processes. This is why we’re looking for an incredible researcher to join us!

Job Responsibility

  • Lead impactful, meaningful end-to-end research projects across Wealthfront’s products and the entire client journey
  • Partner with cross-functional teammates from design, product, data science, marketing, and engineering to identify, plan, and execute tactical and foundational research
  • Represent our current and potential clients’ experiences by conveying insights in crisp, clear, and actionable ways
  • Help our team continuously identify and learn about current and potential opportunities to better serve our clients, inspire product strategy, and encourage design iteration
  • Experiment with innovative ways to shed new light on client experiences to help inform business decisions
  • Participate in all product team and design team activities, mentor team members, and champion the team’s work across Wealthfront
  • Learn about financial technology, investing, research, design, and so much more

Requirements

  • Graduate degree in Anthropology, Behavioral Economics, Design, Human-Computer Interaction, Information Science, Psychology, Sociology, or similar
  • 6+ years of industry experience in UX research roles
  • Curious and a quick learner
  • Passion to build user-focused products that solve critical problems
  • Deep knowledge and practical experience with qualitative and quantitative user research methods
  • Experience in running complex, end-to-end research projects
  • Ability to communicate effectively and in a compelling way
  • Ability to quickly tailor and design effective research approaches within constraints
  • Collaborative mindset with experience working across disciplines and with multiple stakeholders
  • Self-directed towards excellent outcomes

Nice to have

  • A passion for financial technology, financial planning, and investing
  • A desire to help develop excellence in UX research, push the team into new territories, and empower the entire organization to understand their users better than ever before

What we offer

Medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, equity, discretionary bonus

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