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Staff, Technology Operations

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Walmart

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Location:
United States of America , Bentonville

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

90000.00 - 180000.00 USD / Year
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Job Description:

We’re seeking a Staff Technology Operations professional to help shape how we plan, communicate, and execute technology strategy across Walmart. You’ll work at the intersection of technology, storytelling, and operational excellence — helping leadership and teams translate complex initiatives into clear, structured, and actionable narratives that drive alignment and execution. You’ll bring a blend of strategic thinking, systems understanding, and communication craft — ensuring that the story behind our technology is as strong as the technology itself.

Job Responsibility:

  • Operationalize key initiatives across Global Technology Platform — ensuring clarity of priorities, measurable outcomes, and strong execution alignment across AI, data, and platform domains
  • Work with technology and product leaders to craft cohesive, high-quality narratives (presentations, whitepapers, strategic docs) that communicate direction, outcomes, and insights across audiences
  • Develop and manage content that enables decision-making and storytelling at scale — from executive presentations to org-wide communications, newsletters, and blog posts
  • Create and maintain templates, design systems, and operational rhythms that make communication structured, cohesive, and on-brand across the organization
  • Use data and metrics to inform narratives and decision frameworks
  • responsibly explore AI tools and creative prompts to enhance clarity, visualization, and content generation
  • Ensure presentation decks, documents, and communications reflect a high visual and narrative standard — applying consistency that reinforces the Walmart Global Tech brand
  • Partner with leadership, operations, and technical teams to ensure that every story — whether a platform update, AI initiative, or infrastructure milestone — is grounded in accuracy, purpose, and impact

Requirements:

  • At least 4 years of experience in technology operations, program management, or strategic communications, ideally supporting large-scale or platform-driven tech organizations
  • Proven ability to synthesize technical content into clear, concise, and visually engaging storytelling for executive and technical audiences alike
  • Advanced proficiency in PowerPoint, Word, or similar tools — able to create executive-ready decks, whitepapers, and operational artifacts with precision and polish
  • Strong writing and editorial skills — capable of producing newsletters, blog posts, and strategic documentation that communicate with clarity and influence
  • An “eye for design” — skilled at layout, narrative flow, and branding consistency
  • Excellent cross-functional communication and stakeholder management skills
  • Ownership-driven, curious, and passionate about technology, design, and the power of clear communication
  • Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area
  • Option 2: 6 years’ experience in project management, program management, program operations, or related area

Nice to have:

  • Experience with Figma, Canva, Adobe Suite, or other design and collaboration tools is a plus
  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
  • The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture
What we offer:
  • 401(k) match
  • stock purchase plan
  • paid maternity and parental leave
  • PTO
  • multiple health plans
  • flexible working hours
  • incentive awards for performance
  • medical, vision and dental coverage
  • company-paid life insurance
  • family care leave
  • bereavement
  • jury duty
  • voting
  • short-term and long-term disability
  • company discounts
  • Military Leave Pay
  • adoption and surrogacy expense reimbursement
  • Live Better U education benefit program

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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